2 of 2 Permanent Customer Experience Jobs in Cambridge

Customer Support Manager Cambridge | Hybrid | £55,000 - £65,000 + Benefits Are you a customer support leader who thrives on building high-performing teams, improving service delivery, and creating world-class customer experiences? We're partnering with an innovative Cambridge-based technology organisation seeking a Customer … balancing strategic leadership with operational excellence, ensuring customers receive exceptional support across a range of software, data, and cloud-based products. The Opportunity As Customer Support Manager, you'll take ownership of the overall support function, leading a team of technical support specialists while working closely with senior leadership ...

more informed decisions. You'll be responsible for generating new business, managing the full sales cycle, delivering engaging product demonstrations, and building long-term customer relationships. You'll also support existing clients, represent the business at industry events, and contribute to the continued growth of our platform across … relationships and raising awareness of our solutions. Work collaboratively with colleagues across commercial, technical and marketing teams to support business growth and improve the customer experience. What you'll bring: Experience in business development, sales, account management or customer success. Excellent communication and relationship-building skills. ...