13 of 13 Permanent Customer Service Jobs in Cambridge

Coordinator to join a professional and forward-thinking company based at Cambridge Science Park. This is a varied role combining front of house, administration, customer service and facilities support. You will be a key point of contact for clients and visitors, helping to ensure the building runs smoothly … strong front-of-house background are very welcome to apply, particularly those who have worked within hotels, hospitality, serviced offices or other busy customer-facing environments. Key Responsibilities for the Front of House & Facilities Coordinator role: Provide a professional and welcoming front-of-house service for clients ...

seeking a Microsoft Dynamics 365 Consultant/Developer to take ownership of the setup, optimisation, and day-to-day management of our Dynamics 365 Customer Engagement environment. This role is critical in enabling our sales, marketing and service delivery teams through efficient automation, customisation, insightful dashboards and best … accountability to the Chief Marketing Officer and Chief Revenue Officer, the successful candidate will act as the internal subject matter expert for Dynamics 365 Customer Engagement and the Power Platform, ensuring the system supports revenue growth, reporting accuracy, GDPR compliance, and operational efficiency. Candidates must have ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Title: Customer Support Coordinator Location: Cambridge Salary: £26,000-£30,000 Working Pattern: Full-time 8:00-4:30pm (Office Based) A well-established organisation is seeking a proactive and solutions-focused Customer Resolutions Coordinator to join its technical team. This role plays a key part in managing … customer queries and complaints, ensuring issues are resolved quickly and professionally to maintain a high level of customer satisfaction. Key Responsibilities: Respond to customer queries and complaints via phone and email in a timely and professional manner Investigate and resolve issues efficiently, liaising with internal teams where ...

Circa £90,000 Company Car Phone, Laptop Holidays The Role - Business Development Manager, Biomedical Solutions Sales An account management role selling multi-vendor service contracts across biomedical, ultrasound and endoscopy product ranges Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking … exceed area sales targets Extending the customer base by participating in relevant exhibitions and local events Assisting in analysing competitor activity, organising territory product presentations and taking responsibility for producing proposals and sales agreements. Your Background - Business Development Manager, Biomedical Solutions Sales To succeed in this varied and exciting ...

face to face and telephone contact with patients and clinical staff, writing letters and emails, and providing other general administration duties to support the service and team. If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving … Union Lane, Chesterton, Cambridge, CB4 1PR, within the Community & Primary Care Admin Hub. The post holder will provide a comprehensive and efficient administrative service to support the team and its clinical operations. Main duties of the job The successful candidate will be highly organised, able to prioritise a varied ...

seeking an Application Engineer to join our growing engineering team based at our Cambridge office. You will support the development, integration, calibration, validation, and customer deployment of Multimatic's automotive electronic control systems. Working closely with software, controls, systems, hardware, and customer engineering teams, you will play … role in ensuring our products meet customer expectations and vehicle-level performance targets. You will be joining a highly capable team split between the UK and Canada and will have the opportunity to work directly with customers throughout the product development lifecycle from concept and prototype development through production ...

wider technical team on IT, infrastructure and security projects. Key Requirements: 2+ years' recent hands-on experience in an IT Support, Desktop Support, Service Desk or similar technical role. Strong experience supporting Apple macOS devices within a business environment. Good experience supporting Windows devices. Experience administering Microsoft 365/… remote employees. Comfortable supporting senior stakeholders and executives. Experience supporting meeting rooms, video conferencing, AV equipment and wider office technology. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users. Contract: Market-leading SaaS organisation Initial 6-week contract with ...

user support for Microsoft 365 environments Support and troubleshoot Microsoft Windows 11 Diagnose and resolve technical issues via telephone and email Deliver excellent customer service while managing helpdesk requests Escalate complex issues when necessary while maintaining ownership of tickets Previous experience within a MSP/fast-paced helpdesk ...

summary To provide a comprehensive secretarial, PA and clinic co-ordinating service to clinical members within the speciality, including coordinating clinic preparation, booking clinic appointments, producing clinic letters and other documents. Dealing with patient and GP queries and concerns in a sympathetic and constructive manner. Supporting lead medical secretary … Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner ...

continuous optimisation. What you’ll be doing Supporting CRM programmes and end-to-end campaign delivery, including planning, testing and implementation Preparing and segmenting customer data for targeted marketing activity Delivering effective B2C and B2B digital CRM communications Using large datasets to analyse performance and identify actionable insights Building … system and/or marketing strategy Handling complex queries with sound judgement, escalating risks appropriately, and delivering a high standard of customer service What we’re looking for Proven experience running CRM campaigns and understanding CRM principles and channels Hands-on experience with a CRM platform (e.g. Microsoft ...

business. You will work with colleagues across the organisation, managing stock and deliveries, supporting facilities activities, providing a welcoming front-of-house service and undertaking a range of practical operational tasks. The successful Laboratory & Facilities Assistant will be organised, reliable and adaptable, with a practical approach and a strong … stock Logistics & Front of House Manage the goods-in door and receive deliveries and shipments Provide a professional and welcoming front-of-house service to visitors Support visitor management processes Coordinate laundry collections and deliveries Facilities & Laboratory Operations Undertake waste disposal in accordance with site procedures Operate glass-washing ...

working with a global technology company who are seeking a proactive and experienced Finance Team Lead to oversee their shared service centre reporting function. This is a key leadership position responsible for driving high-performing, standardised service delivery, maintaining strong financial controls, and ensuring exceptional service … Lead you will: Lead, motivate and develop a high-performing team, setting goals and driving performance. Manage team workloads with flexibility to ensure excellent service across regional time zones. Build strong relationships with stakeholders, proactively gathering feedback, resolving issues, and implementing improvements. Support continuous improvement projects to drive efficiency ...