4 of 4 Permanent Incident Management Jobs in Cambridge

service transition standards. Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded. Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives. Owning security, access governance, data governance and audit readiness across supported platforms. Building strong relationships across Technology … Strong understanding of Workday security, access governance, data governance, audit readiness and data privacy. Proven experience delivering solutions using agile methodologies. Significant experience of incident management, change management and IT service management practices. Experience leading and developing technical teams. Proactive approach to continuous improvement and ensuring ...

complex conditions for a regional,nationaland international population. The Cancer Directorate are looking to recruita highly motivated team member to support the Quality Management team inmaintainingthe Cancer Directorate quality management systemwhich encompasses six specialisms that attend over 5,000 new patients per annum. The Cancer Directorate Quality Management team providescross directorate support for: Documentmanagement Audit Risk and incident management Inspection preparation Governance data preparation and analysis All to ensurewe make informed decisions around patient safetyandare compliant forexternal accreditations/surveys such as CQC, CHKS and JACIE. Main duties of the job Tomaintainquality controlled documents ...

Lead to join our ever evolving ServiceNow Platform team and help shape the future of global commerce What you’ll own Technical Leadership & Team Management Lead, mentor, and inspire a team of ServiceNow Engineers, fostering a culture of craftsmanship, accountability, and continuous improvement. Set the technical standard by modelling … understand requirements and translate them into high‐quality technical solutions. Represent the development team confidently and ensure engineering considerations are heard and respected. Incident Ownership & Operational Excellence Own the Incident Management process within the development team. Ensure incidents assigned to engineers are kept up to date, progressed ...

clients/end users. Some of the Key Responsibilities Act as key interface between customers, technical teams, and product team providing Functional Support & Incident Management Design and deliver training sessions (remote and on-site) Adapt training content to different user profiles Produce user guides and procedures Analyse … spirit Organised with good prioritisation skills Curious and interested in technology Experience in a critical operational environment ideally Experience with Emergency Response or operational management systems is a plus SQL knowledge is a plus (or willing to learn) Good knowledge of Windows environments (or willing to learn) What Youll ...