IT Support Technician - 1st Line
- Hiring Organisation
- Pure Resourcing Solutions
- Location
- Duxford, Cambridge, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £28,000 per annum
effectively. Key Responsibilities Provide 1st line technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate Support Microsoft 365, Windows and basic Active Directory administration Set up and maintain meeting room and AV equipment Deliver IT inductions and support employee … general IT tasks Experience Required Experience in a 1st line IT support or IT service desk role Working knowledge of Windows OS and Microsoft 365 Understanding of IT support principles and ticketing systems Basic knowledge of Active Directory Strong communication skills with the ability to explain technical ...