17 of 17 Permanent Microsoft 365 Jobs in Cambridge

Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills … and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working knowledge of Word and Excel Good understanding of security and ability to explain importance to end users Familiarity with backup principles and experience with at least 1 platform Apple Mac experience would be nice Clean UK More ❯

Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the … members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and … communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work More ❯

Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the … members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong interpersonal and … communication skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. A valid driver's license and willingness to travel to client sites as needed. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work More ❯

plenty of opportunities to learn new products and skills; perfect for an IT Technician looking to advance their career. You’ll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems. Key Responsibilities: Provide support for Microsoft 365 and Windows 10/11 across client networks. Analyse and diagnose … on-site support to customers as required. About You: Minimum 1 years of experience in 1st line support within an MSP or fast-paced helpdesk environment. Working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune. Flexibility to work early shifts when needed. A clean driving licence for occasional on-site visits. Good technical understanding of Microsoft technologies and More ❯

plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You’ll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems. Key Responsibilities: Provide advanced support for Microsoft 365 and Windows 10/11 across client networks. Analyse and … customers as required. About You: Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment. Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune. Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed. A clean driving … licence for occasional on-site visits. Strong technical understanding of Microsoft technologies and cloud solutions. Next Steps: Apply now More ❯

have some hands-on experience in a 1st line IT support role, either through full-time work, an apprenticeship, or similar. Confident with basic Windows 10/11, Office 365, Active Directory, and troubleshooting desktop/laptop issues. Familiar with user account setup and general support resolution. A confident communicator who can provide friendly, professional support to colleagues More ❯

an IT environment. i.e. Network and Infrastructure maintenance and deployment roles. Understanding of IT Infrastructure concepts used in dispersed organisations, such as IP networking, AD, DNS, group policies, Office 365, Routing, NAT, ACL and other Microsoft/Networking technologies (e.g. Azure AD, Intune). Familiarity with IT hardware including routers, firewalls, physical and virtual server environments. Good … virtualised environments (e.g. VMware, Azure). Proficient in Computer Networks: LAN, VLAN’s, WAN, IPSec, SSL, Route based tunnels, Wi-Fi, DHCP and DNS. Desirable: Industry certifications (e.g. CCNA, Microsoft/MCSE, VMware) (desirable). Knowledge of system validation and audit processes e.g. GCP/GXP/SOX (desirable). What’s in it for you? State-of-the More ❯

product and user experience Requirements for the Software Support Specialist: 2+ years in customer support, customer success, or educational content Strong communication, problem-solving, and organizational skills Experience with Microsoft 365/SharePoint Accounting background or experience with accounting software/workpapers Bonus: SaaS experience, content performance tracking, or UX knowledge What We Offer for the Software More ❯

systems Supporting customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating over the phone More ❯

enhance your technical skills but to be a part of the rewarding nature of the day-to-day operations. Key Skills: Windows Server Operations Server 2016 and above Office 365/Exchange Online/SharePoint Active Directory/Group Policy Cloud based services such as Microsoft Azure/AWS Networking fundamentals (Cisco switch management, routing etc.) Firewalls … Backup Software experience - Veeam Good understanding of security i.e. Cyber Essentials and ISO27001 The roles and responsibilities include providing service desk support for all employees and maintaining the 365 … hosted platforms and internal IT networks Roles and responsibilities: Provide day to day support for all employees both onsite and remote Admin of on-prem and Azure AD, O365, SharePoint Online and Exchange Online Troubleshooting, systems backups, and disaster recovery functions Hardware and virtual desktop configuration and deployment Liaising with 3rd party suppliers Network monitoring and identifying any hardware issues More ❯

enhance your technical skills but to be a part of the rewarding nature of the day-to-day operations. Key Skills: Windows Server Operations Server 2016 and above Office 365/Exchange Online/SharePoint Active Directory/Group Policy Cloud based services such as Microsoft Azure/AWS Networking fundamentals (Cisco switch management, routing etc.) Firewalls … Backup Software experience - Veeam Good understanding of security i.e. Cyber Essentials and ISO27001 The roles and responsibilities include providing service desk support for all employees and maintaining the 365 … hosted platforms and internal IT networks Roles and responsibilities: Provide day to day support for all employees both onsite and remote Admin of on-prem and Azure AD, O365, SharePoint Online and Exchange Online Troubleshooting, systems backups, and disaster recovery functions Hardware and virtual desktop configuration and deployment Liaising with 3rd party suppliers Network monitoring and identifying any hardware issues More ❯

area Qualifications and Experience: MSP experience or a customer-centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 5+ … years of technical helpdesk environment Firewall Implementations -Fortigate/Cisco/SonicWall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer complex Networking questions. More ❯

experience. On-site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices … Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 1st Line IT Support Engineer, Junior IT Support Engineer, IT Support, Line IT Engineer, IT Support, MS365, Office 365, Google Suite, Google Classroom, Windows 11, Windows 10, Active Directory, Wi-Fi, Network Audio & Visual Devices, TCP/IP, DNS, Firewalls, IT Support, IT Engineer, IT Support, Cambridge More ❯

experience. On-site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices … Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 1st Line IT Support Engineer, Junior IT Support Engineer, IT Support, Line IT Engineer, IT Support, MS365, Office 365, Google Suite, Google Classroom, Windows 11, Windows 10, Active Directory, Wi-Fi, Network Audio & Visual Devices, TCP/IP, DNS, Firewalls, IT Support, IT Engineer, IT Support, Cambridge More ❯

service excellence Own the incident, request, problem, and escalation management processes, ensuring SLAs and KPIs are met Act as the final technical escalation point for complex issues across Windows, M365, and network environments Champion ITIL-aligned best practices in service operations Develop performance reports, trend analysis, and service improvement plans Work closely with infrastructure, networking, and cloud teams to ensure … company security and data handling policies Collaborate with stakeholders, department heads, and external vendors as required Technical Skills - Strong experience with Windows OS , Active Directory , Group Policy , Exchange/M365 , Intune Knowledge of basic networking concepts (DNS, DHCP, VLANs, VPNs) Familiarity with endpoint management tools (e.g., SCCM, Autopilot, RMM tools) Experience using service desk/ticketing platforms (e.g., ServiceNow, Freshservice More ❯

their IT Team. Key Responsibilities Act as the final escalation point for technical support and perform complex troubleshooting. Oversee all IT systems, infrastructure, and security operations, including Azure, Office 365, backups, and virtual environments. Manage third-party providers including a Managed Network Services Provider and Security Operations Centre. Lead IT projects end-to-end from planning through to … professional development. Maintain strong IT governance, identify system improvement opportunities, and ensure compliance with best practices. Experience Required Proven experience managing Microsoft environments: Windows OS, SQL Server, Office 365, Azure, Active Directory, and Microsoft Entra. Strong understanding of IT security threats, tools, and best practices. Experience with infrastructure, networks, system storage, and IT documentation. Excellent communication More ❯

IT Manager/Head of IT - Office 365/Azure/Server Salary: £55-75K DOE Type: Permanent/Full-Time Work pattern: 4 days on-site/1 remote We're seeking a technically adept Head of IT/IT Manager to own and evolve our IT operations, leading a high-performing team in delivering secure … align tech with business goals. Requirements IT leadership experience from a similar role Deep technical expertise across cloud platforms, networking, system security, and enterprise tools (e.g., Intune, AD, Office 365, Power platform) Strong understanding of IT best practices, automation, and modern DevOps principles Ability to manage projects, prioritize effectively, and communicate with both technical and non-technical stakeholder … Desirable: Power Platform/Power Apps IT Manager/Head of IT - Office 365/Azure/Server Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. More ❯