End User Services Team Lead
- Hiring Organisation
- Cambridge University Press & Assessment
- Location
- Cambridge, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
major incidents, escalations and incident response activities. Strong knowledge of ITIL service management principles and processes. Expertise across Microsoft 365, Endpoint Management (Intune/SCCM), Windows, macOS, mobile device management and collaboration technologies. Excellent communication skills with the ability to explain complex technical concepts clearly and influence others. ...