3 of 3 Permanent SLA Jobs in Cambridge

desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with project work such as migrations, deployments, and upgrades Maintain detailed documentation and ensure SLA targets are met Deliver excellent service with a proactive and consultative approach Salary in the region £35- 45K depending on experience 2nd/3rd Line Engineer - Cambridge/Hybrid Oscar More ❯

and be a part of it? What youll be doing? Youll work in our 24x7 Service Management Centre, managing customer tickets, monitoring systems, prioritising faults, coordinating engineers, and ensuring SLA compliance. Shifts include 2 weeks MonFri (1 week 08:0016:00, 1 week 10:0018:00), followed by 1 week of 6-hour days with on-call duties. Additional tasks More ❯

play a key role within an onshore or offshore payroll team. You will be responsible for processing payroll inputs, performing checks, and ensuring accurate, timely outputs in line with SLA’s and KPI’s. You will coordinate regular payroll feeds into the system, support employees with payroll queries, and contribute to internal projects and ad-hoc tasks that drive continuous More ❯