Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical More ❯
Follow up with customers to ensure their technical issues are resolved. Analyze and report product defects to the IQGeo Product Development Team. Monitor IQGeo SLA's and ensure processes are in place to meet them. Develop and implement new processes and procedures to improve the efficiency and effectiveness of the More ❯
ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized service desks. Monitor and enforce SLA compliance, driving performance excellence in Kite and the specialized service desks. Develop, maintain, and socialize knowledge articles to enhance support efficiency and self-service capabilities. More ❯
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Client Server
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Client Server
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Client Server
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
Cambridge, south west england, United Kingdom Hybrid / WFH Options
Client Server
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
