5 of 5 Permanent Service Delivery Jobs in Cambridge

Head of Service Delivery If you think you are the right match for the following opportunity, apply after reading the complete description. As customer demands and challenges advance, businesses must evolve; new teams, new processes and new ways of thinking are required. As a business immersed ...

seeking an IT Service Desk Team Lead to join a well-established and forward-thinking organisation, leading a small but highly capable Service Desk team that provides critical support across a global business. This is an excellent opportunity for someone who enjoys balancing hands-on technical support with … people leadership and is looking to further develop their career within IT Service Management As IT Service Desk Team Lead, you'll play a key role in shaping the day-to-day IT support experience for colleagues across the organisation. You'll lead from the front, managing ...

Manager. This is a senior, hands-on role within a well-established IT function, combining leadership responsibility with day-to-day technical delivery across a complex, multi-site environment. Key Responsibilities Act as a senior escalation point for complex infrastructure, server, and network issues Lead … operations, ensuring reliable and high-quality service delivery across multiple sites Support the delivery of IT strategy, translating objectives into practical plans and improvements Oversee infrastructure, systems, and cyber security across the organisation Drive service improvement, technical standards, and operational consistency Deliver and support infrastructure projects ...

shape a modern, cloud-first IT function, driving innovation and supporting ambitious organisational growth. Key Responsibilities Lead and evolve the IT function across infrastructure, service delivery, cyber security, and end-user technology Define and deliver a cloud-first strategy, driving ongoing migration, optimisation, and governance within Microsoft Azure … Transform IT into a modern, scalable service through automation, self-service, and improved user experience Own IT operations, ensuring high availability, performance, and continuous service improvement Act as a senior partner to the business, aligning technology initiatives with organisational objectives Oversee cyber security, including controls, risk management ...

secure, resilient, well documented and aligned with organisational priorities. The role will suit someone who can combine strong technical expertise with team leadership, service improvement, project planning and clear communication with senior stakeholders. You will lead the IT Services team day to day, provide senior technical guidance across core … virtualisation, Wi-Fi, servers, storage, Microsoft 365, endpoint management and related systems. Act as the senior technical lead for IT infrastructure, cyber security controls, service resilience, business continuity and disaster recovery. Maintain IT risk registers, audits, risk assessments and service reviews to identify weaknesses and strengthen systems, processes ...