4 of 4 Permanent Service Delivery Jobs in Cambridge

working with a leading telecommunications company based in Cambridge who are looking for a Service Lead to join their growing team. This is a full-time permanent position, 5 days onsite. Key responsibilities will include:Proactively managing technical service delivery, working with customers, partners, and internal teams … Leading service review activities, including improvement planning and performance reporting Supporting delivery against agreed SLAs Leading initiatives for the ongoing improvements of customer service frameworks Supporting the operations team to develop SaaS based service modules for the product portfolio Ensuring successful service onboarding Working ...

summary Applications are invited for the post of Deputy Operations Manager, to deputise for the Service Delivery Operations Manager as required, supporting them in providing strategic leadership for the Trust with regards to Estates IT provision. Main duties of the job Based in the Unified Communications department … reporting to the Service Delivery Operations Manager, you will be responsible for the delivery of operational IT project and programme services, including all aspects of people, enterprise system, information, project and budgetary management. You will have demonstrable experience of providing senior leadership within a technical environment ...

services, with a particular emphasis on full end-to-end data migration and transformation projects. You will be responsible for ensuring leadership continuity and service delivery as we move into a new phase of growth, providing specialised expertise in complex data mapping activities. Responsibilities Key Responsibilities Data Migration … supporting end-to-end data migration tasks for our growing client base. Transformation & Mapping: Executing complex data mapping activities to ensure seamless data transitions. Service Delivery: Maintaining high standards of technical output to support the future growth of the business. Collaboration: Working closely with the Senior Data Consultant ...

world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About therole Reporting to the Head of ETO ServiceDelivery Management, you'll be responsible for the planning, design, implementation, validation and ongoing improvement of IT Disaster Recovery (DR) across our complex and business-critical … Continuity (BC) policies and programmes This is a highly visiblerole with responsibility for helping protect around 150 critical IT services that support exams, assessment delivery and regulatory deadlines. This position has been classified as a hybridrole, requiring the selected candidate to typically spend 40-60% of their time collaborating ...