1 of 1 Permanent 1st Line Support Jobs in Cambridgeshire

A growing and dynamic firm based in Cambridge City centre are looking for a passionate and customer-focused 1st Line Support Engineer to join their busy Service Desk Team. There's a strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills. Responsibilities Providing 1st line IT support to internal users across the UK and EMEA Ability to diagnose and troubleshoot issues within a fast-paced environment Managing the new starter and leaver process to ensure smooth transitions Building … and configuring laptops and PCs Contributing to the security and stability of the IT environment Skills Needed 1-2 years of IT support experience in a Windows environment Active Directory and Office 365 A problem-solving mindset with a proactive approach Excellent communication skills, with the confidence to More ❯