Huntingdon, Cambridgeshire, England, United Kingdom
Nextech
3rdLine IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rdLine Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rdLine Support Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely with the … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rdline support within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs, DNS, DHCP More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
3rdLine IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rdLine Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rdLine Support Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely with the … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rdline support within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs, DNS, DHCP More ❯
3rdLine IT Engineer Cambridge (5 days a week onsite) £43,000 About the Role If you’re the kind of engineer who thrives on shaping modern, secure infrastructure from the ground up, this one’s for you. You’ll be joining a small, forward-thinking tech team embarking on a full-scale … will be some user support required on occasions, this role is more focussed on the servers, networking and more complex project work. Skills & Experience Required Solid background in a 3rdLine/IT Infrastructure role Strong understanding of Windows Server, Active Directory, and O365 Skilled with Azure and/or AWS cloud infrastructure Strong virtualisation experience (VMware More ❯
Position Tile: 3rdLine Application and Cloud Engineer As a third-line Technical Engineer, your primary responsibility is to provide advanced technical support and assistance to our customers or clients experiencing complex technical issues. This involves a thorough investigation and resolution of incidents that affect the supported platforms. Our monitoring toolset … logged in the Incident Management system and provide end users with a technical solution. Provide a point of technical escalation and expertise. Resolving technical issues escalated from 2nd line support Investigating and diagnosing complex technical issues Providing solutions to critical technical problems Collaborating with other teams to resolve technical issue Maintain technical accreditations in line with … changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD Connect, ADFS, WAP, PTA, MFA Virtual Machines More ❯
Position Tile: 3rdLine Application and Cloud Engineer As a third-line Technical Engineer, your primary responsibility is to provide advanced technical support and assistance to our customers or clients experiencing complex technical issues. This involves a thorough investigation and resolution of incidents that affect the supported platforms. Our monitoring toolset … logged in the Incident Management system and provide end users with a technical solution. Provide a point of technical escalation and expertise. Resolving technical issues escalated from 2nd line support Investigating and diagnosing complex technical issues Providing solutions to critical technical problems Collaborating with other teams to resolve technical issue Maintain technical accreditations in line with … changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD Connect, ADFS, WAP, PTA, MFA Virtual Machines More ❯
Position Tile: 3rdLine Application and Cloud Engineer As a third-line Technical Engineer, your primary responsibility is to provide advanced technical support and assistance to our customers or clients experiencing complex technical issues. This involves a thorough investigation and resolution of incidents that affect the supported platforms. Our monitoring toolset … logged in the Incident Management system and provide end users with a technical solution. Provide a point of technical escalation and expertise. Resolving technical issues escalated from 2nd line support Investigating and diagnosing complex technical issues Providing solutions to critical technical problems Collaborating with other teams to resolve technical issue Maintain technical accreditations in line with … changes. Proven capability in the following technologies (Certification is an advantage) Security Clearance (SC) or ability to obtain Experienced in ITIL best practices Microsoft 365 Administration: Exchange on-line, Teams, SharePoint, OneDrive Administration Conditional Access Security and Compliance Policies Microsoft Endpoint Device Management Azure Azure Entra ID and Identity Management AD Connect, ADFS, WAP, PTA, MFA Virtual Machines More ❯
