2 of 2 Permanent Conflict Resolution Jobs in Cambridgeshire

including process model development; design and code reviews; user acceptance testing (including the definition of expected results and acceptance criteria), and manage the defect resolution processes. Share and communicate changes and requests to business customers. Manage the remediation processes for reported product defects, including coordination with development and business … points of contact, triage and trouble-shooting steps, testing to validate resolution, and communication of closure. Minimum Education and/or Experience: Bachelor's Degree in Computer Science, Information Systems, Engineering, Math or Science, or equivalent business experience. 7 + years of related analysis, testing or consulting experience ...

team and, through matrix management, influence and support others across the service. Well count on you to guide incidents and requests through to resolution, keeping customers informed and happy. Youll look after the estate with planned maintenance, making sure everything stays in top shape. Well depend … management. Well appreciate your experience delivering against SLA, OLA, and KPI targets. Youll have strong people management skills, including personal development, career guidance, and conflict resolution. Well look to you for coaching and mentoring team members to help them improve and thrive. Youll know your way around Service Management ...