Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Philips International
Job Title Service Delivery Performance Specialists Job Description Service Delivery Performance Specialist In this role you You are responsible for driving service delivery excellence by enhancing operational performance, productivity, continuousimprovement, root cause analysis, and solution delivery-working independently with limited supervision. This includes optimizing systems, processes, and cross-functional teams that support customer service and solutions … KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance monitoring, root cause analysis, and continuousimprovement efforts. Leverage Business Intelligence Tools Utilizes business intelligence (BI) platforms to identify and quantify operational challenges, recommend evidence-based improvements, and measure the effectiveness of corrective … Q&R) standards and fulfill data requirements for licensed software and hardware assets under managed service contracts. Support Strategic Improvement Initiatives Acts as a key contributor in continuousimprovement programs by delivering data-driven insights, tracking service delivery trends, and enabling informed decision-making for optimized service performance. You're the right fit if: Analytical More ❯
project goals. Ensuring Solution Performance, Scalability, and Security: Implement strategies to maintain high standards in solution performance, scalability, and security, addressing potential risks and vulnerabilities proactively. Risk Management and ContinuousImprovement: Identify, document, and mitigate project risks, maintaining a commitment to quality and continuousimprovement throughout the solution lifecycle. People and Project Management: Lead More ❯
Cambourne, Cambridgeshire, United Kingdom Hybrid / WFH Options
Remotestar
project goals. Ensuring Solution Performance, Scalability, and Security: Implement strategies to maintain high standards in solution performance, scalability, and security, addressing potential risks and vulnerabilities proactively. Risk Management and ContinuousImprovement: Identify, document, and mitigate project risks, maintaining a commitment to quality and continuousimprovement throughout the solution lifecycle. People and Project Management: Lead More ❯
Peterborough, Cambridgeshire, England, United Kingdom
McCormick UK Limited
UK This role supports the operational performance of the production plant by delivering actionable insights, streamlining data processes, and enabling data-driven decision-making across manufacturing, quality, maintenance, and continuousimprovement functions. MAIN RESPONSIBILITIES: Monitor and analyze key operational metrics (e.g., OEE, downtime, scrap rates, throughput) to identify trends and improvement opportunities. Develop and maintain … maintenance teams to identify root causes of performance issues and support corrective actions. Automate data collection and reporting processes using tools such as Power BI, SQL, or Python. Support continuousimprovement initiatives (Lean, Six Sigma) with data analysis and visualization. Conduct variance analysis on production output, labor utilization, and equipment performance. Provide ad hoc analysis to support More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Pro Talent
a team, providing guidance, mentorship, and support to ensure their professional growth and performance excellence. Stay up-to-date with industry trends, emerging technologies, and regulatory changes to drive continuousimprovement and innovation in virtual finance services. Act as a trusted advisor to the firm's clients, understanding their financial needs and providing tailored virtual finance solutions … streamline processes, enhance efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuousimprovement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. More ❯
CB22, Great Shelford, Cambridgeshire, United Kingdom
MFK Recruitment
expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuousimprovement in processes to meet client needs and optimize performance. Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled into a Change Advisory Board & part responsible for managing change & risk on the service desk There will be a need More ❯
Great Shelford, Cambridge, Cambridgeshire, England, United Kingdom
MFK Recruitment
expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuousimprovement in processes to meet client needs and optimize performance. Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled into a Change Advisory Board & part responsible for managing change & risk on the service desk There will be a need More ❯
departments. Technical Oversight: Oversee the design, implementation, and maintenance of backend systems and services. Ensure the team adheres to best practices in software development, including code reviews, testing, and continuous integration/deployment. Drive technical innovation and improvement by staying current with industry trends and emerging technologies. Identify and mitigate potential risks and bottlenecks in the development … the company's backend architecture and technology stack. Align the team's goals and objectives with the company's overall business strategy and technical roadmap. Promote a culture of continuousimprovement and technical excellence. Operations and Support: Ensure the reliability, scalability, and performance of backend systems in production. Implement and monitor system health metrics, ensuring proactive identification More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Leidos
make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
solutions and guiding the team through problem resolution. Work closely with product managers, designers, and other stakeholders to define technical requirements and ensure alignment with business objectives. Advocate for continuousimprovement in processes, tools, and technologies to enhance team productivity and product quality. Maintain comprehensive documentation of system architecture, design decisions, and codebase. Design and implement scalable More ❯
reviews, unit testing, performance tuning, and debugging of complex configurations. • Create and maintain technical documentation, best practices, and reusable assets. • Mentor junior engineers and contribute to a culture of continuous improvement. Mandatory Skills: • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. Familiarity with dashboarding tools like Tableau or Power BI (preferred but More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
and strategic advisory services. Oversee complex workforce analyses and modeling to support performance monitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce strategy, planning, and analytics within a complex, global organization or equivalent Strong leadership and team development skills, with … expertise, including scenario planning, demand forecasting, and proficiency with workforce analytics tools (e.g., Visier) Excellent stakeholder management and advisory skills with senior executives Proven ability to drive innovation and continuousimprovement in workforce planning processes Strong communication and presentation skills, able to convey complex information clearly Certification in workforce planning, data science, or people analytics, or equivalent More ❯
projects, and deliver high quality software with tight timeline Partner with security and compliance teams to ensure the application meets compliance, security and audit requirements Participate in the continualimprovement of engineering tools, cloud-based technologies/services, and process Define and participate in Agile development process, including scoping, technical design, estimation effort, coding, testing, debugging, code reviews More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
the Test and Quality Assurance function the Quality Assurance Analyst will grow and champion the prepaid Quality framework, its associated processes and documentation. They will identify and drive improvement opportunities to increase the overall quality of releases coming from the engineering teams and work closely with the teams to ensure that testing covers the whole end to end … and the supporting toolsets are being used correctly and consistently. The Analyst will guide the teams through the Quality Governance process and ensure that the results are fed into continuousimprovement activities. Key in ensuring that defects are addressed in a timely manner and that communication and reporting are consistent. One main objective is to drive down … approver & feedback of release contents and processes Information gathering & assessment of quality trends Co-ordinate deep dives to address test quality and facilitate improvements Assist in reviewing opportunities for continuous improvements of processes and procedures Facilitate opportunities to communicate with stakeholders on quality improvement opportunities Maintaining Browser and Device metrics for test coverage Work closely with Data More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
systems that underpin core business operations. This is a fantastic opportunity to be part of a forward-thinking IT Business Systems team and play a pivotal role in delivering continuous system improvements using Epicor development tools. Key Responsibilities: Deliver system enhancements and new functionality across ERP and MES platforms using Epicor tools. Collaborate with stakeholders across manufacturing, finance, and … Clear and confident communicator, comfortable engaging technical and non-technical stakeholders. Analytical mindset with strong attention to detail and problem-solving skills. Collaborative team player with a passion for continuousimprovement and innovation. This is an excellent opportunity for an Epicor professional looking to make a genuine impact in a role that combines system development, stakeholder engagement More ❯
of having supervised and mentored other Scientists/Researchers. Proactive and a natural problem solver with a 'can do' attitude, with the ability to support others and contribute to continuous improvement. Excellent communication skills (verbal and written). Strong data management and record-keeping ability to facilitate collaborative workflow. Desirable skills and experience (not required, but beneficial): Industry experience. More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
MWH Treatment Limited
teams by reviewing and accepting key project deliverables across infrastructure (pipeline) projects. The role involves providing technical expertise in clean or wastewater pipeline design, maintaining engineering standards, and fostering continuousimprovement and innovation. You will mentor junior engineers, providing technical leadership across projects within a programme area. Additionally, you will develop innovative methods, encourage engineers to identify More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
demos, and UAT activities, keeping stakeholders engaged and aligned Monitor system adoption, usage, and data quality; contribute to dashboards and product reporting Collect and analyse user feedback to support continuousimprovement and prioritisation Required Skills and Experience Experience as a Business Analyst, Junior Product Owner, or similar role in a software or SaaS environment Strong interest in More ❯
specific project milestones provided by project management Promote positive relations with partners, customers, vendors, and distributors Recommend and consistently administer policies and procedures to enhance department operations and support continuousimprovement Liaise between all departments to ensure on time delivery of Eclipse machinery and equipment Work with Human Resources and abide by the Employment Standards Act and More ❯
Cambourne, Cambridgeshire, United Kingdom Hybrid / WFH Options
Remotestar
by example, coaching and mentoring, mould the team would want to have around you. Provide leadership and guidance to the SRE team, fostering a culture of collaboration, innovation, and continuous improvement. RESPONSIBILITIES: Proven experience in a senior or lead SRE role, with a strong track record of building and maintaining highly reliable infrastructure and services. Expertise in incident management More ❯
good relationships with stakeholders as well as being able to drive project delivery and the challenges that come with this, you will also play a part in supporting the continuousimprovement that is at the heart of this long-established market leader. This isn't for the feint hearted but the satisfaction you can get from the … both HW and SW dependencies. Experience managing and delivering s/w for embedded, platform and application product solutions in an Agile environment. Experience with development software configuration and continuous integration workflows Understanding of the interdependencies between software and hardware elements and how to successfully deliver integrated product solutions. Wider understanding of product development and realisation principles (Embedded software … Electronics,) and methodologies to facilitate best practice for product design and development. Documentation of project management processes and an ability to contribute to the optimisation, improvement, and maintenance of existing processes. Experience using Statement of Work and Procurement Specifications while engaging with external design and solution providers to meet technical, commercial and manufacturing requirements. Extensive experience of motivating More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Singular Recruitment
features and improvements to enhance the performance, reliability, and scalability of our communication products. Troubleshoot and debug complex issues, optimizing code for performance and memory usage. Contribute to the continuousimprovement of software development processes, including testing, documentation, and code reviews. As the selected Senior Embedded Software Engineer, your background should include: Bachelors or Masters degree in … the ability to work collaboratively in a global team environment. Benefits include bonus, hybrid working, 25 days annual leave, 8% pension scheme, private medical insurance, life assurance 4x salary, continuous training and development, employee reward and recognition scheme, employee assistance programme and BUPA wellbeing services. More ❯