22 of 22 Permanent Customer Engagement Jobs in Cambridgeshire

successful financial metrics for the business through technical and services engagements with the customer. Solution owner supporting the creation and execution of a customer’s requirements based on their desired business outcome. Creation of documentation based on your technical design that delivers against the customer’s business needs … with high-performance computing (HPC) and accelerated compute specialist knowledge to lead business outcome engagements from start to finish on opportunities from proactive sales engagement with aligned account owners. They focus on research and education, life sciences, and public sector and sovereign customers. In these sectors, compute capacity directly ...

speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Customer Success Manager is responsible for the proactive engagement, retention, and ongoing success of a portfolio of mid-tail customer accounts, aligned … customer outcomes, adoption, and renewal readiness. The role combines customer engagement and advocacy, risk management, and outcome-based success planning, while working collaboratively across internal teams to drive retention, value realisation, and a high-quality customer experience. What Success Looks Like Mid-tier accounts kept healthy ...

Sales Applications Engineer Are you a technically strong engineer who enjoys solving complex customer challenges? Our client is looking for a Pre-Sales Applications Engineer to bridge the gap between cutting-edge technology and real-world customer requirements. This is a hands-on, customer-facing role where … sales, product, and engineering teams to design solutions, deliver demonstrations, and provide technical expertise throughout the sales process. You'll split your time between customer meetings, lab-based testing, field deployments, and technical problem-solving. Key Responsibilities Support the sales process from initial customer engagement through ...

where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. 1. Service Governance & Contract … Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption, and out-of-scope activity in line with ...

sales engineering and field application engineering teams. In this role, you will be the ultimate technical authority in the sales cycle, helping turn customer requirements into credible solutions built around CRFS products. You will lead and manage a growing UK-based technical team, directly managing two Pre-Sales Engineers … sales team. Cross-Functional Bridge: Act as the primary conduit between the sales team, the product teams, and your engineering staff, helping ensure customer needs and market signals flow effectively in all directions. You will influence the product roadmap based on field intelligence without taking on direct product management ...

Madrid, Spain Employment Type: Full-time, hybrid role The job We are looking for a Principal Solution Architect to lead architecture, solution design, and customer engagement for PI Data Infrastructure and AVEVA CONNECT Digital Twin initiatives. This role will work with global and regional teams to deliver scalable … architectures and successful delivery outcomes. Key Responsibilities Lead solution architecture, workshops, implementation planning, and technical design for PI Data Infrastructure and CONNECT Digital Twin customer programmes Engage with customers to gather requirements, manage stakeholders, and act as a trusted advisor and escalation point for PI DI initiatives Define architecture ...

high-level concepts and battlefield-ready systems. You will serve as a primary technical authority, steering solutions across the full product lifecycle-from initial customer engagement and solution design to technical execution and real-world trials. This position is ideal for an engineer who thrives on technical variety … current EW operational frameworks. Bid & Delivery Experience: Track record of driving technical aspects of proposals, winning work, and successfully delivering complex engineering programs. Stakeholder Engagement: Excellent communication skills with confidence liaising with military/MOD customers, industrial suppliers, and technical teams. Vetting: Ability and willingness to undergo top-tier ...

platforms, network protocols and cloud applications. Share technical knowledge and contribute to continuous improvement across the team. Support wider business activities where appropriate, including customer engagement and technical support. Essential Skills and Experience Approximately 25 years of software engineering experience, gained through professional experience or relevant project work. ...

Reporting to the executive team, you will define and execute the AI platform strategy whilst leading the successful delivery of complex AI programmes and customer engagements. This role combines AI strategy, platform engineering, software delivery and operational leadership. You will ensure the organisation continues to build scalable, cutting-edge ...

industries, including medical and selected defence applications. This is a newly created, hands-on role focused on winning new business, generating leads and building customer relationships. You will identify and develop new opportunities, re-engage dormant accounts and work closely with engineering teams to deliver tailored solutions to customers. … Responsibilities Identify, prospect and win new customers across UK and international markets. Generate leads through proactive outreach, networking, customer visits and exhibitions. Develop relationships with OEMs, distributors, B2B customers and end users. Understand customer requirements and identify suitable standard, customised or bespoke RF solutions. Manage the sales pipeline ...

from concept through to manufacture. Background in regulated or safety-critical product development. Exposure to project leadership or technical team coordination. Interest in supporting customer engagement or business development activities. To apply for this Senior Electronics & Software Product Engineer role, please send your ...

investigations, participating in key industry consortium's, engaging with product groups, working closely together with the engineering team, and taking part in partner and customer engagements. Responsibilities This exciting position, will offer you the opportunity to work on the newest technology in a collaborative environment to: Design and develop ...

AVEVA is seeking a Principal Solution Architect to lead architecture, design, and customer engagement for PI Data Infrastructure and CONNECT Digital Twin initiatives. You will work with global and regional teams to deliver scalable industrial data solutions across energy, mining, utilities, manufacturing, chemicals and data centres. The role ...

AVEVA is seeking a Principal Solution Architect to lead architecture and customer engagements for PI Data Infrastructure and CONNECT Digital Twin initiatives in a hybrid role based in Cambridge, UK. You will drive scalable industrial data solutions and guide global teams to deliver value across energy, utilities, and manufacturing ...

Design solutions. Build trust. Create effortless customer experiences. At The HBP Group, we believe great technology should make life easier...not more complicated. We're looking for an experienced IT Solutions Presales Engineer to join our Commercial team. This is an exciting opportunity for someone who combines deep technical expertise … Sales, Professional Services and Service Desk teams to design innovative IT solutions that help our customers achieve their business goals while delivering an effortless customer experience. Ifyou'repassionate about technology, enjoy solving complex business challenges and want to be recognised as a trusted advisor,we'dlove to hear from ...

AVEVA is seeking a Principal Solution Architect to lead architecture, solution design, and customer engagement for PI Data Infrastructure and AVEVA CONNECT Digital Twin initiatives. This role will work with global and regional teams to deliver scalable, value-driven industrial data solutions across sectors such as energy, mining ...

engineering solutions. According to seniority, you should be comfortable explaining technical matters to colleagues and customers. Key responsibilities include: Contributing to projects from early customer engagement to delivered solution across multiple market sectors including industrial, defence, and medical. Developing on embedded Linux systems including Arm‐based SoCs. Developing ...

Associate Cloud FinOps Manager plays a key mid-tier role in supporting the financial and operational performance of CDW’s small to mid-tier customer accounts. This position focuses on developing and maturing FinOps capabilities while supporting senior Cloud FinOps Managers in delivering governance, analytics, optimisation strategies, and value … customer engagement. The role contributes to continuous improvement through detailed analysis of cloud expenditures, identifying cost‐saving opportunities, supporting forecasting and budgeting processes, and helping customers adopt best practices. While guidance will be provided, the Associate Cloud FinOps Manager is expected to demonstrate growing independence and ownership of customer ...

prototypes and production hardware Develop and maintain detailed technical documentation, including design reports, test plans, and results Ensure designs meet required specifications, standards, and customer requirements Contribute to technology and product roadmaps with innovative RF design solutions Support RFQs, proposals, and customer engagements with technical input where required ...

requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate … customer engagements from discovery meetings through to capability delivery and support. Duties and responsibilities Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale) Provision of technical support directly to customers/end-users where required Regular proactive engagement with ...

solutions at pace.* Lead the ongoing transition of demonstrations from on-rails walkthroughs to live sandbox environments available to all, improving accessibility, usability, and customer engagement.* Identify opportunities to use demo experiences to surface product gaps, support adoption, and strengthen product storytelling.Demo, Scenario & Training Content * Oversee the creation … evolution of interactive demos and walkthrough experiences.* Guide the development of compelling customer journeys, attack simulations, and product scenarios that showcase Darktrace's capabilities.* Maintain and evolve a portfolio of training, video, and enablement content.* Partner with content specialists to define scripts, storyboards, e-learning modules, and multimedia assets ...