12 of 12 Permanent ITIL Jobs in Cambridgeshire

communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Clearance Requirements: Clearance to Start Developed Vetting (DV) Clearance for Role Developed Vetting (DV) Are you ready ...

communication skills with the ability to explain technical issues clearly A proactive, customer-focused and team-oriented approach Relevant IT training or certifications (e.g. ITIL) – desirable Exposure to Microsoft Teams, SharePoint or MDM – desirable Apply ...

decisions Skilled in managing multiple tasks simultaneously Ability to work collaboratively with cross-functional teams Detail-oriented with a commitment to quality Familiarity with ITIL frameworks and best practices for service management Leader, client centric, empathetic, passionate, critical thinker, innovative and results focused If you feel you have the skills ...

Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler/F5, Cisco Wireless/SD-WAN/DNAC/ISE/ACI, ITIL knowledge, SC clearance or ability to obtain. Why Join Us: Work on cutting-edge network platforms. Supportive team environment and career development opportunities. Balanced shift ...

Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler/F5, Cisco Wireless/SD-WAN/DNAC/ISE/ACI, ITIL knowledge, SC clearance or ability to obtain. Why Join Us: Work on cutting-edge network platforms. Supportive team environment and career development opportunities. Balanced shift ...

youll thrive under pressure and deliver profitable, workable solutions. Youll be familiar with best practices in design methodology and Telco business processes (eTOM or ITIL), and have a solid understanding of the technologies within customer estates. Knowledge of High-Level Design, Low-Level Design, Bill of Materials, project costing ...

financial cost performance. What you'll need What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services ...

delivery quality and financial performance. What youll need What youll know: Youll be an experienced practitioner in IT Service Management. Youre likely trained in ITIL, possibly to Expert status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services ...

communicate routine information. Ability to compose materials such as detailed reports and work-related manuals. Strong troubleshooting skills. Preferred Qualifications Salesforce Admin Certification ITIL SAFe Agile experience We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business ...

communicate routine information. Ability to compose materials such as detailed reports and work-related manuals. Strong troubleshooting skills. Preferred Qualifications Salesforce Admin Certification ITIL SAFe Agile experience We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business ...

wide range of queries, troubleshooting issues across hardware, software and networks, and maintaining clear and accurate documentation. You'll be working to established ITIL processes and supporting colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering … Active Directory/Microsoft Entra Microsoft 365, Teams, SharePoint Microsoft Azure and Intune Business Central/Dynamics 365 SQL Scripting languages such as Python ITIL-based processes What you'll bring: Strong knowledge of Windows 10/11 Confident communication skills with a focus on delivering excellent customer service Ability ...

teams, ensuring timely, professional, and effective customer service. Establish and monitor key performance indicators (KPIs) and service-level agreements (SLAs) for IT support. Implement ITIL or similar frameworks to standardize support and service delivery processes across sites. Cybersecurity & Risk Management Ensure compliance with corporate cybersecurity policies and external regulatory requirements … Experience : Bachelor's degree in Information Technology, Computer Science, or a related field required. Master's degree (MBA or MIS) preferred. Relevant certifications (e.g., ITIL, PMP, CISSP, or CISM) are strongly preferred. 10+ years of progressive IT experience, with at least 5 years in a leadership role. Experience managing ...