4 of 4 Permanent Microsoft Intune Jobs in Cambridgeshire

Responsibilities: Second-Line IT Support and Service Delivery Provide second-line IT support, taking ownership of escalated incidents and complex service requests across Microsoft 365, Windows devices, and cloud services. Investigate and resolve complex issues, managing communications with users and stakeholders effectively. Identify recurring issues, support root cause analysis … recommend improvements for better user experience. Microsoft 365, Endpoint Management, and Identity Administer Microsoft 365 services, including Teams, SharePoint, and Exchange Online. Support endpoint management activities using Microsoft Intune, ensuring compliance and troubleshooting as needed. Contribute to cyber security controls, including Multi-Factor Authentication ...

ticketing in Jira Service Management, including intake, triage, routing, escalation, and continuous improvement of runbooks and knowledge articles Oversee endpoint support across Windows (Intune), macOS (JAMF), and Linux, including enrollment, compliance remediation, and hardware lifecycle, in partnership with the Secure Device Management team Support identity and access operations … strongly valued Deep hands-on knowledge of modern enterprise endpoint and identity platforms, with cross-platform experience across Windows, macOS, and Linux (including Microsoft Entra ID, Intune, JAMF, Microsoft 365, and endpoint security tooling) Strong service management discipline including SLA ownership, ITSM process design, and experience ...

ticketing (Jira Service Management), including intake, triage, routing, and escalation, and drive continuous improvement of runbooks and knowledge. Manage endpoint support across Windows (Intune), macOS (JAMF), and Linux, including enrollment, compliance remediation, and hardware lifecycle, in partnership with the Secure Device Management team. Support identity and access operations … preferred. Deep hands-on knowledge of a modern enterprise endpoint and identity stack, with cross-platform endpoint support experience across Windows, macOS, and Linux (Microsoft Entra ID/Azure AD, Intune, JAMF, Microsoft 365, and endpoint security tooling). Strong service management discipline: SLA ownership, ITSM ...

business customers as part of a growing helpdesk team Troubleshooting issues at a client and server level, including escalated and complex technical issues Microsoft 365 administration including Azure AD, SharePoint, Exchange, and InTune Other ad hoc duties as required, including some assistance with projects Hybrid working … Working hours are 8:30am to 5:30pm, Monday to Friday, with some flexibility required Requirements A minimum of 2 years' experience from a Microsoft MSP Excellent communication and interpersonal skills Experience across all aspects of Microsoft 365 is essential; MS certification would be desirable Familiarity with ...