2 of 2 Permanent Systems Support Jobs in Cambridgeshire

Alpha CRC is a leading Language Service Provider (LSP) with a global presence, offering cutting-edge localisation and translation solutions to businesses worldwide. We are currently looking for a Systems Support Engineer. This is a perfect chance to develop your IT career in a fast-moving professional environment while working as part of a large international team. This … is an entry-level Systems Network Engineer role or suitable for a person with network support experience, who is looking to develop their career in IT. Tasks Assist with 1st and 2nd line systems support tickets. Help build and install new laptops, desktops and printers. Ensure that hardware and software systems are running smoothly. Resolve … any system issues that appear. Support network users. Back up servers, archive jobs, and restore jobs from archives. Assist in providing VPN and remote connectivity. Requirements Degree in IT/computer-related field, or equivalent. Experience with Windows 10/11 and extensive knowledge of Microsoft applications and software/printer installation. Good understanding of TCP/IP and More ❯

I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a business support team to provide day-to-day user support for various software … and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond promptly to user queries, escalating more technical issues where necessary, and provide exceptional customer service. You'll investigate recurring issues, perform regular system … the roll-out of a new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a helpdesk, systems or IT More ❯