Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Jefferson Wells
TechnicalSupport Specialist Cambridgeshire £49K-£58K (D.O.E) Permanent Are you an expert in Electron Microscopes looking to take the next step in your career with a pioneering global technology company as a TechnicalSupport Specialist? Look no further! The Company: As a leading manufacturer of Electron … unparalleled expertise, cutting-edge technology, and a commitment to excellence that is shaping the future of the industry. What You'll Do: As a TechnicalSupport Specialist , you will provide high-level technicalsupport and training for Electron Microscopy systems. Key Responsibilities include: Provide technicalsupport via phone, email, and remote diagnostics. Deliver global service instruction and training on SEMs. Manage technical queries, escalations, and complaints using 2nd Level ticketing. Write and update support bulletins, field instructions, and technical manuals. Travel internationally to assist field engineers and maintain training materials. more »
TechnicalSupport Engineer - 3 month contract to Permanent up to £60,000- Cambridgeshire * We're working with one of the worlds leading entertainment brands who are looking for a TechnicalSupport Engineer to join the team on an initial 3 month contract, to then move into … a permanent position, offering up to £60,000. As TechnicalSupport Engineer, you'll be supporting the engineers with technical problems, which can be anything from password resets, to internet issues and setting up new user accounts in Windows and Mac. This role is ideal for someone … with 2nd line experience who has touched networking. What's in it for the successful TechnicalSupport Engineer: Equity shares once moving into a permanent employee. Work with a well-established organisation and collaborative team. Essential Skills: Proven experience working with; Office 365, Intune, JAMF Experience with two more »
TechnicalSupport Manager – Life Science Permanent, full time Cambridge £ competitive, depending on skills, experience and background Role profile: This is a newly created role for a flourishing biotech organisation based in Cambridge who operate in the field of cell therapy and synthetic biology. The role of TechnicalSupport Manager is an integral function of the customer care team, very much focused on a unique mix of technical knowledge and people-facing skillset. Core duties of the role include: You will report to the VP Research Products and collaborate with them and the rest of … the team to deliver exemplary customer care and technical assistance to customers for a specific product range in the cell biology space. Set and make clear performance metrics and team goals to ensure excellence in relation to customer satisfaction. Support the team to resolve customer technical issues more »
Our client are looking for a TechnicalSupport Manager to ensure the delivery of exceptional customer service and technical assistance for their research portfolio. The ideal candidate will have experience of managing support operations, developing support strategies and collaborating with cross-functional teams to enhance more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering... more »
