1 of 1 Permanent Workflow Jobs in Canterbury

Operations & Service Manager

Hiring Organisation
J&J Systems Ltd
Location
Canterbury
Employment Type
Permanent
Salary
£47,000 - £57,000
helpful but not essential. The Operations Manager will play a key part in ensuring operational excellence and client satisfaction, leading the technical team, managing workflow and maintaining service standards. Responsibilities Lead and manage the technical team, ensuring work is delivered efficiently and the day to day operation runs smoothly Monitor … manage workflow, prioritising tasks and scheduling work in coordination with the workshop Work alongside our Finance & Resource Director to facilitate the HR function for the technical team. Ensure KPIs and service targets are met using internal performance data. Maintain consistent customer service levels and reduce escalations Enforce agreed processes ...