1 of 1 Permanent Azure Synapse Analytics Jobs in Cardiff

Role: Business Insights Manager Reports to: Director, MI & Analytics Start Date: ASAP Salary: Negotiable based on Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational … Operations, Quality, Workforce Management, Finance, and IT - to ensure data accuracy and consistency across systems by building strong cross-functional partnerships. Trend Identification & Innovation: Proactively monitor industry trends, emerging analytics tools, and new data sources (such as speech analytics or AI-driven customer insights) to continually enhance the analytics function. The Insights Manager is expected to find … and correlations in data that signal opportunities or risks, often spotting trends that others might overlook. Skills and Experience Required Experience & Domain Knowledge: A minimum of 5 years in analytics, business intelligence, or insight-generation roles - with significant experience in the BPO/contact centre sector . Prior exposure to call centre operations is essential to contextualize data (understanding More ❯