3 of 3 Permanent Salesforce Service Cloud Jobs in Cardiff

Title: Customer Experience Cloud & AI SME Location: Remote/UAE/Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate … Services Cloud, and Employer of Record (EOR) services . Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement . Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development ...

Salesforce Developer – Remote-first/Yorkshire £50,000 - £60,000 + Bonus, 35-hour working week and great benefits This multi-site and rapidly growing company are looking to add an experienced Salesforce Developer to their established dev team. Preferably, you will be based in Yorkshire, but they … consider candidates further-afield in the UK. The role will be predominantly based from home. They need a skilled Salesforce Developer with a strong focus on Salesforce Service Cloud to support and enhance their Salesforce environment. Experience of integrations with external systems like Azure ...

role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of products and services, including cases from info@ and support@ email inboxes, phone calls, live chat, etc., via Salesforce … pages, are updated and developed to include the latest solutions for issues encountered by the organisation's users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of the organisation's users Assist ...