2 of 2 Permanent TCP/IP Jobs in Cardiff

involves interaction with users from diverse backgrounds and regions. Key Responsibilities: Diagnose and resolve common software issues related to Windows 10 / 11, including installation, configuration, and updates and troubleshooting. Diagnose basic network-related issues involving TCP / IP, DHCP, DNS, IP … support. What we're looking for: Studying towards a degree in IT or a related field. Basic understanding of computer troubleshooting, user incident / requests and customer support. Basic knowledge of Windows 10 / 11, Office 365, and basic networking concepts. Ability to adapt ...

mentor more junior team members What we're looking for: Experience in 1st line support (2nd line exposure a bonus) Knowledge of Windows / macOS, networking basics (TCP / IP, DNS), Office 365 Strong communication and customer service skills Organised, proactive … calm under pressure Full UK driving licence essential CompTIA / Microsoft certs are a plus If you're passionate about IT, love helping users and want the chance to grow in a supportive environment, we'd love to hear from you. ...