3 of 3 Permanent Customer Service Jobs in Carlisle

play a vital role in supporting our customers by working directly at their sites across the region. You will be responsible for maintaining equipment service schedules, ensuring compliance and accuracy of records, and delivering responsive breakdown support when required. Your work will help minimise disruption for customers and ensure … their operations continue to run safely and efficiently. This role requires a proactive, customer-focused approach, strong technical expertise, and the ability to work both independently and collaboratively as part of a wider team. Key Responsibilities Attend customer sites to service, maintain and repair hire equipment Ensure ...

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware. Specific Responsibilities: To respond to Clients requests … participate in Naviams Out of Hours on-call support rota. To attend training sessions as and when necessary. Any other activities that the Service Desk Manager may deem necessary. Person Specification The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. ...

Services) Location: Carlisle Reports to: Head of IT Benefits: 30 days holiday plus bank holidays About the Role We are seeking a proactive and customer-focused IT Technician to join our Business Services team. This role provides day-to-day IT support across the organisation, working closely with senior … colleagues to deliver a comprehensive, efficient and high-quality service that meets business needs. This is an excellent opportunity for someone with early-career IT experience who is looking to develop their technical skills within a professional environment. Key Responsibilities * Provide first-line support for colleagues experiencing issues with ...