2 of 2 Permanent 2nd Line Engineer Jobs in Central London

2nd/3rd Line Support Engineer Central London - Hybrid MSP Experience crucial Salary - Flexible DOE If you’re an experienced and adaptable 2nd/3rd Line Engineer who thrives in a fast-paced MSP environment. You're confident handling escalations, love diving into complex technical issues, and can communicate just … re proactive, collaborative, and take pride in delivering high-quality support to a range of clients. Then my client wants to hear from you! Key Responsibilities: Handle and resolve 2nd/3rd line support tickets, working both independently and collaboratively Provide expert support across Microsoft 365, Azure, virtual environments, and networking infrastructure Monitor client environments for performance … Support wider technical projects, system upgrades, migrations, and integrations Work closely with account managers and clients to understand their environments and priorities Key Skillset: 4+ years of experience in 2nd/3rd line support roles, ideally within an MSP Strong experience with: Windows Server OS, Active Directory, Group Policy Microsoft 365, Azure, SharePoint, Intune Virtualisation: Hyper-V More ❯

requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/7 - 2 Days (7am-7pm), 2 Nights (7pm-7am), 4 Days Off Salary … + 10% Shift Allowance + Benefits About the Role We're looking for a 2nd Linke NOC Engineer to join our dynamic and fast-paced operations team. This is a fantastic opportunity for a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. … network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be More ❯