17 of 17 Permanent CMDB Jobs in Central London

and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯

and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯

DELIVERABLES Collaborates with development/QA teams to define requirements and ensure the acceptance criteria encompasses complete functional objectives (e.g. features, workflows, integration). Performs and oversees comprehensive risk assessments, prioritising the mitigation of functional failure modes (e.g. critical defects More ❯

are operationally ready before go-live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance Coordinating IT health checks and More ❯

to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. More ❯

SAN/NAS, backup, replication) Networking (LAN/WAN, firewalls, load balancers) IAM (Active Directory, DNS, DHCP) Skilled in designing HA/DR enterprise solutions Experience with discovery tools, CMDB, orchestration, and automation Familiar with ITSM and service transition practices Excellent communication skills, able to explain technical concepts to varied audiences Candidates must hold an active SC Clearance* Desirable Skills More ❯

in change advisory boards, governance forums, and design reviews. Framework Development: Contribute to the evolution of service design methodologies and best practices, such as ITIL and TOGAF. Service Catalogue & CMDB: Support the ongoing development of the service catalogue and configuration management database (CMDB) architecture. Skills & Experience Required Essential: Proven experience in IT service architecture, ITSM, or service design roles within More ❯

modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity with current service management platform. Design and implement a fit-for-purpose CMDB with automated updates and full estate coverage. Deliver integrated Incident, Problem, and Change Management modules. Oversee creation of a user-centric Service Portal and standardised Service Catalogue. Ensure integration with … agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI/CD, and service impact analysis. More ❯

region and escalate complex issues where needed Technical Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2–3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder More ❯

A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's Configuration Management Database (CMDB) while contributing to solution architecture initiatives. Key Responsibilities: Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations between CMDB (JIRA) and downstream More ❯

+ Package A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's Configuration Management Database while contributing to solution architecture initiatives. This role would suit a technology graduate with 1-2 years’ experience in software engineering or architectural space. Full training provided! Key Responsibilities … Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations between CMDB (JIRA) and downstream applications Create solution designs and blueprints for technology projects Collaborate with stakeholders to document systems and processes Participate in architecture governance forums including Architecture Review and Change Advisory Board Required Skills: Experience in solution design and architecture documentation More ❯

Oversee third-party vendors and ensure quality assurance. Qualifications: 5+ years in IT project management, with 2+ years leading ServiceNow projects. Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog). Proven ability to manage cross-functional technical teams. Excellent communication, planning, and stakeholder management skills.. Nice to Have: Experience with Order to Fulfilment or Order Management workflows. Familiarity More ❯

Role: ServiceNow Developer - IRM Location: London Skills: ServiceNow IRM, Risk, SecOps, SIR, CMDB The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked as a “Top Employer” as part of More ❯

The main responsibilities are: Translating business requirements into ServiceNow features focusing on minimizing the level of customizations Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development. ITAM More ❯

testing Ensuring proper integration between hardware and software components Troubleshooting software-related issues during installation phases Documentation and inventory management Creating and maintaining detailed documentation of software configurations Updating CMDB tools with software assets and dependencies Developing runbooks and standard operating procedures Creating deployment scripts to automate software installation processes Developing configuration management templates Key Objectives Ensure rapid and reliable More ❯