current business needs and is flexible for future growth Oversee the development of sophisticated call routing strategies IVR solutions and customer engagement workflows Design and implement AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools More ❯
london (city of london), south east england, united kingdom
LTIMindtree
current business needs and is flexible for future growth Oversee the development of sophisticated call routing strategies IVR solutions and customer engagement workflows Design and implement AIpowered solutions including chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools More ❯
in Agile development methodologies like TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web/mobile applications or platform with either Java/J2EE or .NET tech stack More ❯
a people manager. RESPONSIBILITIES: Lead the end-to-end design, development, and implementation of ML/AI models Develop and deploy Large Language Models (LLMs) and/or internal chatbot systems. Collaborate with cross-functional teams to identify opportunities for leveraging data-driven insights. Mentor and develop a team of data scientists, fostering a collaborative and innovative work environment. Stay More ❯
Consult on business needs to develop a digital learning roadmap aligned with JD’s objectives e.g., tech-driven retail, supply chain efficiency. Pilot emerging tech VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. More ❯
london (city of london), south east england, united kingdom
JD.COM
Consult on business needs to develop a digital learning roadmap aligned with JD’s objectives e.g., tech-driven retail, supply chain efficiency. Pilot emerging tech VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Walsh Employment
sector Demonstrated track record of meeting/exceeding pipeline generation quotas Fluent in both English and German (written and spoken) Experience using leading sales-engagement , data-enrichment , CRM , ABM , chatbot , and dialer tools to drive a pipeline Strong interpersonal and communication skills , with the ability to overcome objections and articulate value Experience working closely with marketing and sales teams on … opportunity generation quotas Create compelling messaging for outreach via scripts, emails, and coordinated campaigns Understand and communicate the clients cybersecurity value proposition Support marketing and sales enablement activities, including chatbot support , campaign execution, and event staffing This is a unique opportunity to join a global leader in OT/IoT cybersecurity at a pivotal stage of growth. If you're More ❯
