6 of 6 Permanent Customer Journey Map Jobs in Central London

Customer Experience Lead IT, Telco, UCaaS, CC, Customer Journey , Mapping, Sales, Insights, Metrics, NPAS, ITIL, Contact Centre, Cloud Communications, Mainly remote (2d/month LDN) This is a fantastic permanent Customer Experience Lead opportunity with a leading London based tech organisation. … well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused ...

Customer Experience Lead – IT, Telco, UCaaS, CC, Customer Journe y, Mapping, Sales, Insights, Metrics, NPAS, ITIL, Contact Centre, Cloud Communications, Mainly remote (2d/month LDN) This is a fantastic permanent Customer Experience Lead opportunity with a leading London based tech organisation. The Customer … well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused ...

Customer Experience Lead – IT, Telco, UCaaS, CC, Customer Journe y, Mapping, Sales, Insights, Metrics, NPAS, ITIL, Contact Centre, Cloud Communications, Mainly remote (2d/month LDN) This is a fantastic permanent Customer Experience Lead opportunity with a leading London based tech organisation. The Customer … well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused ...

presence on our own DTC site and on Amazon with support of agencies.. This role is crucial for driving online revenue, enhancing the customer experience, and maximizing the performance and visibility of the brand website. The successful candidate will blend commercial acumen with a deep understanding … lead A/B testing and CRO initiatives to optimize user flows and drive incremental revenue. Customer Journey Enhancement: Map and optimize end-to-end customer journeys (from acquisition through to purchase and retention) to ensure a seamless, intuitive, and high-converting user ...

long-term strategy for digital commerce analytics capabilities as part of the new digital strategy rollout Conduct market research, competitive analysis, and customer journey mapping to identify opportunities across D2C, social commerce, and e-retail Lead the design and architecture of scalable solutions that … deployed across Content, Media, Performance, Digital Shelf and beyond Track and report on KPIs that demonstrate real business impact - conversion, revenue growth, and customer satisfaction Product Development & Execution: Own and prioritize the product backlog, translating strategy into detailed user stories and technical requirements Partner closely with Agile/ ...

with product, technology, QA, and design teams to turn client requirements into robust, user-focused solutions. Producing high-quality outputs such as reports, customer journey maps, roadmaps, and digital deliverables. Building long-term client relationships and identifying opportunities for further work, supporting bids and proposals where ...