16 of 16 Permanent Dynamics CRM Jobs in Central London

team. This role has accountability for: Data and Insights engineering. Web and digital channel product engineering. CRM and Microsoft Dynamics development. An AI Centre of Excellence (AI CoE) focused on practical, ethical value. Engineering standards, platforms, and ways of working. The technical architecture … Engineering Leadership & Delivery Public-facing web platforms, customer-focused channels and digital services. Internal business systems and integrations. CRM and Dynamics-based solutions. Ensure predictable, high-quality delivery against agreed roadmaps and priorities. Balance pace, quality, and sustainability in a charity context. Establish clear engineering ...

architecture diagrams, media flow designs, and failure-mode documentation Integrations & Ecosystem Troubleshoot complex integrations involving: Salesforce CTI, APIs, OAuth, and data synchronization Microsoft Dynamics CRM integrations Act as the technical liaison between: Genesys vendor support Network, voice, SBC, and carrier teams Salesforce and CRM … Voice, digital, routing, and media paths Deep hands-on expertise in: SIP, RTP, WebRTC, BYOC, SBCs, and carrier interconnects Salesforce CTI and Microsoft Dynamics CRM integrations REST APIs, OAuth, JSON, webhooks Proven experience leading P1/P2 incident bridges and cross-team resolution Strong ...

Join us as a Dynamics 365 CE Developer This is an opportunity for a driven Dynamics 365 CE Developer to take on an exciting new career challenge Day-to-day, you'll be engineering and maintaining innovative, customer centric, high performance, secure and robust solutions … engineering, software design, and architecture, and an understanding of how your area of expertise supports our customers. You’ll also need: Strong Microsoft Dynamics 365 experience including Model driven apps, canvas apps and power apps portal Dynamics CRM configuration and customisation, Plugin ...

potential solutions before significant investment. Systems & Digital Services Support the implementation of new systems, upgrades and digital platforms. Support the transition to Microsoft Dynamics CRM, ensuring the solution meets business and user requirements. Identify opportunities to maximise the value and effectiveness of existing systems. … analyse complex business problems and develop practical, proportionate solutions. Takes a user focused approach Desirable Experience Microsoft Power Platform SharePoint Dynamics Power BI System integrations and APIs AI or automation tools Customer or member facing digital platforms What's Next? For an informal discussion, please call Simon ...

Microsoft Dynamics 365 CE Support Consultant Remote – UK | Full Time | Permanent An established and growing Microsoft Solutions Partner is looking for an experienced Microsoft Dynamics 365 Customer Engagement (CE) Support Consultant to join its Customer Services team. This is a fully remote opportunity … supporting a growing international customer base across Dynamics 365 CE and the Microsoft Power Platform . The Role You will provide high-quality functional and technical support to customers, taking ownership of support cases from initial enquiry through to resolution. You’ll work closely with customers, internal ...

D365 Engineer to join a global law firm based in London. This role will see you take technical ownership of the Microsoft Dynamics 365 platform, leading its architecture, governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority … Microsoft, translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse ...

customer-focused solutions. Assisting in the facilitation of workshops and co-design sessions with client stakeholders. Helping clients understand how technologies such as CRM, AI, automation and analytics can improve service delivery. Producing high-quality presentations, reports and recommendations for clients. What we're looking … experience Consulting or advisory experience. Financial Services, Public Sector or large enterprise experience. CRM platforms such as Salesforce, Microsoft Dynamics or ServiceNow. Contact centre or customer service transformation initiatives. Process optimisation and operating model design. AI, automation or digital transformation projects. Benefits Package: Annual ...

data teams to translate operational needs into system requirements Leading data migration planning from the legacy system (e.g. Raiser's Edge, Salesforce, Dynamics, ThankQ or similar) into the new platform, working with data leads on cleansing and mapping Coordinating UAT and managing the implementation partner or vendor relationship … track record delivering CRM implementations, ideally fundraising or donor CRM (Raiser's Edge, Salesforce NPSP, Microsoft Dynamics, ThankQ, Beacon or similar) **Third sector experience is essential** You need to understand how fundraising teams work, what a donor journey looks like ...

manage automated workflows, nurture journeys, and behavioural triggers to boost engagement and conversion. Platform Execution Use CRM systems (Freshsales, Dynamics 365) to build, test, and optimise campaigns. Testing & Quality Assurance Conduct A/B and responsive testing, rendering checks, and QA using tools like Litmus. … coding skills. Understands marketing automation and lead nurture workflows. Has experience with CRM platforms such as Salesforce, Freshsales, HubSpot, or Dynamics 365. Can write engaging, concise, and conversion-focused copy. Is comfortable working with generative AI tools. Brings strong analytical skills to interpret metrics ...

trusted advisor to clients and stakeholders, you will help shape and deliver enterprise transformation programmes across platforms including SAP, Salesforce, Microsoft Dynamics, Pega, and other enterprise technologies. The role combines practice leadership, capability development, business growth, and delivery assurance, ensuring solutions are secure, scalable, and aligned … with SAP solutions, ideally including S/4HANA or wider SAP transformation initiatives. Experience across other enterprise platforms such as Salesforce, Microsoft Dynamics, ServiceNow, Pega, Oracle, Workday, or comparable technologies. Demonstrated success supporting business development, opportunity shaping, bids, proposals, and client presentations. Experience leading multidisciplinary consulting ...

will have primary accountability for developing the Global Capability, roadmap priorities, and measurable outcomes in collaboration with stakeholders for Campaign Planning (Marketing CRM (HCP + Pt.), ensuring capabilities deliver meaningful, measurable impact for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability Product Strategy … maintain a roadmap that sequences campaign planning enhancements, automation/journey improvements, template and modular content enablement, segmentation and audience management improvements, Marketing CRM across SFMC and related tools to improve campaign execution efficiency and measurable performance. Collaboration Connect business stakeholders and the Omnichannel Orchestration and Campaign ...

Marketing and the BDR function on campaign follow-up and lead conversion. Keep accurate records of interactions, sales activities, and opportunities in the CRM system. End-to-End Sales Ownership Own prospecting, qualification, discovery, needs analysis, solution positioning, demonstrations, proposal development, commercial negotiation, closing, and handover. Convert … demonstrations, Marketing on pipeline generation, and Leadership on territory strategy and forecasting. Stay current on industry trends, competitor offerings, market and product dynamics, emerging technologies, cybersecurity, and digital transformation. Share relevant customer and market feedback internally to improve the company’s offering and go-to-market approach. Essential ...

maximum productivity, efficiency, and data integrity across the go-to-market organization. In this role, you will be the absolute owner of our CRM architecture, pipeline hygiene, territory operationalization, and execution processes. You will answer the core operational question: "Is the data clean, and is the process … business performance through financial planning, KPI management, market analysis, and executive governance, while adapting corporate strategy to the unique regulatory, competitive, and cultural dynamics of international markets. Responsibilities CRM Governance & Data Infrastructure System Ownership: Act as the primary owner and administrator of Salesforce (SFDC), establishing ...

identify new business opportunities with both new prospects and existing clients. Good organisational and IT (technology + CRM tools like Dynamics) skills. A proactive, can‐do attitude. It would be great if you had some of the following skills, but don’t worry ...

/development Ability to manage 3rd party supplier relationships A proven track record in strategic planning and implementation. Experience in implementing a new CRM system with … integration with website and other systems Knowledge of change/project management processes, tools and techniques Knowledge of GDPR Knowledge of Microsoft Dynamics 365, Microsoft Azure and the Microsoft Office Productivity Suite How to Apply To apply for this role, please submit your ...

achieving or exceeding revenue targets Excellent communication, presentation, and stakeholder management skills Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot Relevant qualifications in Business, Technology, or related fields are preferred This is an unmissable opportunity to join a forward-thinking, expanding company offering ...