1 of 1 Permanent Head of CRM Jobs in Central London

Job Title: Head of CRM Location: London – 3 days every other week (hybrid) Package: £75,000–£85,000 base + 20% bonus Overview: We’re working with a leading UK-based digital financial services company that’s on an exciting journey toward profitability and scale. They’re looking for a Head of CRM to take full ownership of their customer engagement platform and play a pivotal role in shaping how millions of customers experience their brand. This is a hands-on leadership position where you’ll combine creativity, data, and technology to drive retention, engagement, and customer lifetime value across all lifecycle touchpoints. The Team … You’ll report directly to the Chief Customer Officer, leading a small but highly capable team consisting of: - A technically skilled CRM Executive (future manager potential) - A Front-End Developer focused on email templates and landing pages You’ll collaborate cross-functionally with senior stakeholders across Data, Analytics, Engineering, and Marketing, ensuring CRM initiatives are insight More ❯