23 of 23 DemandTrendPermanent Incident Management Jobs in Central London

Incident Response Assistant Manager (Client facing) Hybrid/flexible on location - London, Manchester, Birmingham, ect £50k – £60k A global Risk consultancy is looking for Strong Incident Response professionals to join their Cyber Response Team, within an area of huge growth and investment. This is an excellent opportunity for exposure and growth! If you’re looking for the next … step in your incident response career, we’d love to talk to you. Day to day Responsibilities of an Incident Response Assistant Manager Manage cyber security incidents for clients, including digital forensics of relevant data Act as an advisor to clients on current cyber threats Liaise with clients on delivery and implementation Requirements for an Incident Response … understanding across the cyber security landscape to be able to act as an advisor on the threat landscape Strong technical background (networks and programming knowledge) Proven experience working within Incident management and response Excellent communication both written and verbal. Incident Management Certifications are not necessary but are a nice to have! Such as CREST certified incident More ❯

Incident Response Assistant Manager (Client facing) Hybrid/flexible on location - London, Manchester, Birmingham, ect £50k – £60k A global Risk consultancy is looking for Strong Incident Response professionals to join their Cyber Response Team, within an area of huge growth and investment. This is an excellent opportunity for exposure and growth! If you’re looking for the next … step in your incident response career, we’d love to talk to you. Day to day Responsibilities of an Incident Response Assistant Manager Manage cyber security incidents for clients, including digital forensics of relevant data Act as an advisor to clients on current cyber threats Liaise with clients on delivery and implementation Requirements for an Incident Response … understanding across the cyber security landscape to be able to act as an advisor on the threat landscape Strong technical background (networks and programming knowledge) Proven experience working within Incident management and response Excellent communication both written and verbal. Incident Management Certifications are not necessary but are a nice to have! Such as CREST certified incident More ❯

Crisis Manager, Central Europe Department: Embedded with EMEA Region Crisis Management Team of a tech giant Location: Office based, London (or Luxembourg) Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to customer. Reports to: Regional Lead, Crisis Management, EMEA Key relationships: Area security managers, business leaders. Salary and package: Dependent on experience. Role … Description Contracted to Upstream Risk Management, you will be permanently embedded within the EMEA Crisis Management team of a tech giant. The role reports to the Regional Crisis Management lead, and covers the EMEA region. The key relationships are remote, across customer sites in the region. You will work closely with the customer’s Corporate Security team … Global Real Estate and Facilities, and key business stakeholders to support the development of incident & crisis management plans and mitigation strategies. Travel across the region will be required. To be successful you will need to be a strong problem solver, with the natural ability to carry out deep dive analyses of issues, risks, or challenges before developing solutions More ❯

Crisis Manager, Central Europe Department: Embedded with EMEA Region Crisis Management Team of a tech giant Location: Office based, London (or Luxembourg) Employment Type: Full time, permanent. Contracted to Upstream Risk Management, permanent secondment to customer. Reports to: Regional Lead, Crisis Management, EMEA Key relationships: Area security managers, business leaders. Salary and package: Dependent on experience. Role … Description Contracted to Upstream Risk Management, you will be permanently embedded within the EMEA Crisis Management team of a tech giant. The role reports to the Regional Crisis Management lead, and covers the EMEA region. The key relationships are remote, across customer sites in the region. You will work closely with the customer’s Corporate Security team … Global Real Estate and Facilities, and key business stakeholders to support the development of incident & crisis management plans and mitigation strategies. Travel across the region will be required. To be successful you will need to be a strong problem solver, with the natural ability to carry out deep dive analyses of issues, risks, or challenges before developing solutions More ❯

DISA sits within the Digital Infrastructure team, part of the Service Delivery department. The role reports to the Digital Infrastructure Team Leader (DITL) and works closely with the Campaign Management department within the Commercial Sales division as well as Digital Support, Incident Management and Projects teams within the Technical Operations division. JCDecaux UK is a challenging and … working practices are continually strived for, and the role of DISA is crucial to both the division and wider company's success. What you'll be doing Capabilities Issue Management & Support Improve systems by studying current practices, suggesting modifications to the DITL and Head of Digital Services (HDS) Prepare incident reports collecting, analysing and summarizing information Implement router … for scheduling digital campaigns and one off exceptional or unusual dynamic campaigns Highlight and escalate concerns regarding physical/network security concerns to DITL for review and appraisal Stakeholder Management Communicates with project stakeholders at all levels Forges and strengthens relationships with the business Communication of issues and risks in projects to the DSSTL, HDS and SBA-DIG Excellent More ❯

Desk staff along with senior-level system administrators. The role is approximately 50% Hands on Technical and 50% Managing/Project Managing and likely to grow more to the Management side over time. Previous Financial/Banking experience in a Low Latency environment would he highly beneficial but not essential. Responsibilities and Duties The successful candidate will manage both … development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company’s PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance … degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of More ❯

development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure … compliance of procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of both teams. Required … Experience Ideally 7+ years Linux system administration experience with at least 3 years in a managerial or team lead role. Strong expertise with RHEL-based systems, including installation, ongoing management, monitoring, performance tuning, system security hardening, etc. Proven track record of managing geographically distributed teams, including senior engineers and tier-1/2 support staff including on-call and More ❯

development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure … compliance of procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of both teams. Required … Experience Ideally 7+ years Linux system administration experience with at least 3 years in a managerial or team lead role. Strong expertise with RHEL-based systems, including installation, ongoing management, monitoring, performance tuning, system security hardening, etc. Proven track record of managing geographically distributed teams, including senior engineers and tier-1/2 support staff including on-call and More ❯

in a regulated environment and can bridge the gap between business operations, support, and technical delivery. You’ll be responsible for owning the platform’s day-to-day service management, leading deployments and change activity, and ensuring everything runs smoothly from a configuration, performance, and compliance perspective. Role & Responsibilities: Take ownership of the live service for a Salesforce-native … SaaS platform Manage the configuration and deployment of Salesforce changes across environments Work closely with technical teams on customisations and integrations Lead incident, problem, and change management using ITIL-aligned processes Act as the main escalation point for technical issues and platform-related incidents Ensure the platform adheres to compliance and regulatory requirements Drive continual service improvements and … support scalability as the business grows Essential Skills & Requirements: Strong, hands-on Salesforce experience, including deployments and configuration Proven background in Service Management or a similar application/platform support role Understanding of the Salesforce ecosystem, limitations, and best practices Experience in a regulated environment (e.g. fintech, healthtech, legaltech, insurtech, etc.) Familiarity with ITIL processes, especially change, release, and More ❯

Compliance: Roll out compliance policies covering privacy notices, data retention, employee training, whistleblowing, and anti-corruption. Lead certification efforts and ensure ongoing adherence to evolving standards. Asset & Intellectual Property Management: Implement asset management strategies, rights transfers, and operational licensing. Oversee intellectual property portfolio, including research agreements and consortia management. Supply Chain & Contract Management: Secure supply chains through … licensing, and SaaS agreements. Operational & Structural Projects: Manage carve-out operations, including partial asset transfers and establishing subsidiaries in foreign jurisdictions. Develop and implement business continuity plans and Quality Management Systems (QMS). Risk & Incident Management: Devise and monitor risk mitigation strategies. Track and address quality-related incidents to maintain high standards. Influence & Lobbying: Define and execute … interests. Qualifications: Proven experience in legal leadership roles, preferably within multinational organizations i n Robotics industry. Strong knowledge of international legal, regulatory, and compliance frameworks. Expertise in intellectual property management, corporate governance, transfer pricing, and contract drafting. Experience setting up and managing legal and compliance functions across multiple jurisdictions. Demonstrated ability to lead cross-functional teams and complex projects. More ❯

chatbots voicebots and predictive routing Lead the customization of agent desktops dashboards and reporting tools to meet business objectives Lead the integration of Genesys solutions with CRM systems workforce management tools and other enterprise applications Work closely with DevOps and IT teams to implement CICD pipelines for Genesys environments Manage APIs and web services to ensure seamless data flow … regular security audits and implement measures to protect against vulnerabilities Serve as the escalation point for complex technical issues related to the Genesys platform Lead root cause analysis and incident management for critical issues Develop and maintain disaster recovery plans and ensure system redundancy Create comprehensive documentation for all system configurations processes and troubleshooting guides Continuously review and … Java Python or C Advanced knowledge of SIP VoIP telephony and network technologies Experience with cloud infrastructure AWS Azure etc and virtualization Soft Skills Excellent communication presentation and stakeholder management skills Strong analytical thinking and complex problemsolving capabilities Good to have Qualifications Genesys Certified Professional GCP or Genesys Certified Expert GCE Experience with AI machine learning Copilot and customer More ❯

in regulated environments) Strong technical background with Microsoft stack (.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights) Confident in incident management, stakeholder engagement, and service governance Knowledge of ITIL and a continuous improvement mindset Excellent communication and team management skills Interested in making a real impact in More ❯

time, office-based position requiring five days per week in the office. The role includes participation in an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. … Ticket Execution : Handle tickets and requests using best practices, maximising the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯

and user-centric approach to deliver Be accountable for the ongoing health, service and prioritisation of the entire retail system, leading the digital team in delivering change, improvements and incident management – and drive continuous improvements to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value … the analysis of customer persona segments, platform/device performance, and consideration of the wider competitive landscape. Ability to demonstrate influence and delivery of previous plans. Experienced in direct management of all e-commerce disciplines (e-marketing, web development and website management, UX), including full accountability for budget management Detailed understanding and capability for using web analytics More ❯

and user-centric approach to deliver Be accountable for the ongoing health, service and prioritisation of the entire retail system, leading the digital team in delivering change, improvements and incident management – and drive continuous improvements to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value … the analysis of customer persona segments, platform/device performance, and consideration of the wider competitive landscape. Ability to demonstrate influence and delivery of previous plans. Experienced in direct management of all e-commerce disciplines (e-marketing, web development and website management, UX), including full accountability for budget management Detailed understanding and capability for using web analytics More ❯

Flink, Kafka, and Python. This is a fantastic opportunity to step into a SRE role focused on data reliability in a modern cloud native environment, with full ownership of incident management, architecture, and performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS *Act as an escalation point for critical … of Apache Flink, Kafka, and Python in production environments *Hands-on AWS experience with AWS (Lambda, EMR, Step Functions, Redshift, etc.) *Comfortable with monitoring tools, distributed systems debugging, and incident response Reference Number: BBBH259303 To apply for this role or for to be considered for further roles, please click 'Apply Now' or contact Tommy Williams at Rise Technical Recruitment. More ❯

rooted in integrity, creativity, and technical excellence, they've become a trusted partner across global industries. In this role you'll take ownership of platform reliability, resilience engineering, and incident management across cutting-edge cloud infrastructure. You'll play a key role in ensuring uptime, performance, and continuous improvement of core systems. The ideal candidate will be an More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

risks, explain complex ideas simply, and help drive a positive security culture across the Met. What you’ll be doing You’ll focus in one of two areas: Security Incident Management – your work will be about risk and prevention , mainly data breaches (around 80%), but also physical security issues and some cyber incidents. You’ll review incidents, spot More ❯

lending clients Advising on safeguarding arrangements , PSR/EMR compliance , and financial crime frameworks Conducting risk mapping and controls assessments for operational and tech leaders Supporting clients with governance , incident management , and regulatory change programmes Delivering on-site and remote consultancy, backed by a wider specialist team Building long-term client relationships and contributing to practice growth We More ❯

lending clients Advising on safeguarding arrangements , PSR/EMR compliance , and financial crime frameworks Conducting risk mapping and controls assessments for operational and tech leaders Supporting clients with governance , incident management , and regulatory change programmes Delivering on-site and remote consultancy, backed by a wider specialist team Building long-term client relationships and contributing to practice growth We More ❯

and optimise processes for operational efficiency, quality, control, and regulatory compliance. Ensure rigorous governance of all outsourcing arrangements, including performance monitoring, contract compliance, and regulatory obligations. Financial Crime Risk Management As first-line owner of financial crime risk management and controls, the COO will ensure efficient and compliant operational execution across the following risk areas: KYC & Customer Due … and expectations, including the safety of client assets (segregated, safeguarding, CASS etc.) Ensure ownership and effective execution of first-line risk and control responsibilities, including RCSA, control testing, and incident management. Provide timely and transparent operational risk reporting to the Executive Team and Risk Committees, including emerging risks and remediation status. Ensure adherence to enterprise-wide risk policies, with … Bank’s critical business services. Collaborate with technology, risk, and business teams to ensure recovery time objectives are realistic and achievable. Budgeting & Resource Planning Lead operational planning and budget management, ensuring alignment of resources to strategic priorities. Drive continuous efficiency improvements, cost optimisation, and value creation across operational functions. Leadership & Organisational Development Inspire, lead, and develop a high-performing More ❯

and optimise processes for operational efficiency, quality, control, and regulatory compliance. Ensure rigorous governance of all outsourcing arrangements, including performance monitoring, contract compliance, and regulatory obligations. Financial Crime Risk Management As first-line owner of financial crime risk management and controls, the COO will ensure efficient and compliant operational execution across the following risk areas: KYC & Customer Due … and expectations, including the safety of client assets (segregated, safeguarding, CASS etc.) Ensure ownership and effective execution of first-line risk and control responsibilities, including RCSA, control testing, and incident management. Provide timely and transparent operational risk reporting to the Executive Team and Risk Committees, including emerging risks and remediation status. Ensure adherence to enterprise-wide risk policies, with … Bank’s critical business services. Collaborate with technology, risk, and business teams to ensure recovery time objectives are realistic and achievable. Budgeting & Resource Planning Lead operational planning and budget management, ensuring alignment of resources to strategic priorities. Drive continuous efficiency improvements, cost optimisation, and value creation across operational functions. Leadership & Organisational Development Inspire, lead, and develop a high-performing More ❯