24 of 24 Permanent Knowledge Management Jobs in Central London

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more. … client, a leading UK law firm ranked as one of the best companies to work for in the country, is seeking a Head of Knowledge Management to establish and develop a modern Knowledge Management function across the firm. This is a rare opportunity to take ownership ...

opportunity for an experienced lawyer to move into a senior Knowledge & Innovation role at a leading international law firm. The position combines knowledge management, legal technology, training and thought leadership, with significant influence over how legal services are delivered across the business. Client Details Our client … insurance and advisory work. With a substantial global footprint and continued investment in technology and innovation, the firm is focused on improving how legal knowledge is captured, shared and delivered to both lawyers and clients. The Knowledge function sits at the centre of the firm's strategy, working ...

part of the Global PMO, you will lead key global client data management initiatives, partnering with Business, IT, Legal, Security, Data Governance and external partners to drive scalable, compliant and client-focused solutions. You will play a central role in shaping data governance, data quality, privacy and client data … capabilities while ensuring alignment across a complex global organisation. This role requires strong expertise in client data management, stakeholder engagement, governance and project delivery within an international matrix environment. Reports to: Head of Global PMO - Pioneer, Client Data Management & Governance Client Data Management Responsibilities ...

opportunity for an experienced real estate lawyer to move into a highly strategic knowledge, innovation and legal technology role within a leading UK law firm. The position combines traditional knowledge leadership with responsibility for a major document automation and technology-enabled service delivery project. Client Details Our client … recognised for its collaborative culture, innovative mindset and investment in technology-enabled legal services. Its Real Estate team advises across commercial property, investment, asset management, corporate real estate support, development, construction and real estate disputes. The practice has a clear growth strategy and is investing heavily in innovation ...

fosters cross-functional collaboration around a shared client-centric vision. As part of the Global PMO, you will lead key global client data management initiatives, partnering with Business, IT, Legal, Security, Data Governance and external partners to drive scalable, compliant and client-focused solutions. You will play a central … governance, data quality, privacy and client data capabilities while ensuring alignment across a complex global organisation. This role requires strong expertise in client data management, stakeholder engagement, governance and project delivery within an international matrix environment. Reports to: Head of Global PMO - Pioneer Key Responsibilities Client Data Management ...

Corporate Practice Innovation & Knowledge Lawyer London | Hybrid (1 day per week in office) An exciting opportunity has arisen for an experienced Corporate Practice Innovation & Knowledge Lawyer to join the London office of a leading international law firm. This is a strategic role supporting a high-performing Corporate practice … with responsibility for developing the team's knowledge resources, training programmes and legal innovation initiatives. Working closely with partners, fee earners and business services teams, you will help shape how the practice leverages AI, automation and legal technology to enhance client service, improve efficiency and support lawyers across ...

operations, supporting and maintaining the overall service health, managing vendors and driving the product direct and strategic delivery. The team handles day to day management of all Identity & Access Management needs of the business There will need to be close co-ordination with the other teams including … operations across identity lifecycle (joiner-mover-leaver), access requests and access fulfillment workflows. Run ITSM-aligned operations: incident, problem, change, request, and knowledge management with clear escalation paths and on-call readiness. Own operational communications: status updates, planned maintenance notices, user-impact messaging, and post-incident reviews with ...

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more click ...

500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE … hire onboarding and offboarding, manage office hardware inventory, and assist with asset audits and reporting. Apply ITSM best practices across incident, request, problem, change, knowledge, and asset management; identify recurring issues, contribute to root‐cause analysis, and implement or recommend lasting corrective actions. Support incident response and outage ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service delivery … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

care about the impact our work has on our customers and their customers alike. We are ‘problem solvers’ who call on our collective experience, knowledge and skills to support customers to access benefits early. We are reimagining how consulting services are delivered, taking a human-centred approach … technology will and will not add value, and build trusted relationships with customer, operational, technical and senior stakeholders. The role will support the Portfolio Management Office while also contributing to the wider operating model across reporting, governance, planning, approvals, onboarding, knowledge management and cross-functional delivery. ...

working with technical teams for Interface design, development and testing Ability to multi‐task and to work independently Strong client facing, communication and client management skills A good understanding of Application Implementation methodologies Ability to travel to client sites Demonstrable functional skills: knowledge and implementation experience … following: Core HR modules Oracle Help Desk (HR Help Desk or Customer Service depending on your use case) Oracle Digital Assistant Oracle Knowledge Management Service Request Management Case Management Oracle Security and Role-Based Access Control (RBAC) Redwood UI Alerts Composer Preferred technical and professional experience ...

Improve service performance using ticketing data, KPIs, SLAs and trend analysis Strengthen resource planning and service coverage across locations Oversee incident, problem, request and knowledge management Reduce recurring issues through root-cause analysis Drive automation, self-service and process optimisation Improve user satisfaction and overall service quality Produce … service performance reporting and management information Track service trends, risks and improvement initiatives Build strong stakeholder relationships across the business Support change management, audit, compliance and operational governance Key Requirements of the Service Desk & Support Manager: Proven experience managing and developing an IT Service Desk or IT Support ...

Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning Marketing, Sales, Service, Customer Data Management (CDM), Incentive Compensation, and CX Analytics. You will facilitate business and technical discovery workshops, translate business requirements into scalable solution architectures, conduct … architectures across Marketing, Sales, Service, CDM, and CX Analytics. Design and guide implementation of Oracle Marketing Cloud/Eloqua capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third ...

Cloud (RightNow) consulting leader to design, implement, customize, and optimize customer service solutions. The ideal candidate is a techno-functional professional with deep platform knowledge, strong integration and customization skills, and the ability to lead complex client engagements and transformation programs. Your role You will anchor the engagement from … architecture, and blueprinting for Oracle B2C Service Cloud solutions aligned to business objectives and scalability needs. Design end-to-end solutions covering incident management, agent desktop and Browser UI, customer portal, knowledge management, analytics, workflows, business rules, and integrations. Translate complex requirements into functional designs, technical specifications ...

integration, automation, and cloud-native services. Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency. Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection. Skilled in enterprise information architecture, content migration … Protection, Threat Protection, Defender for Endpoint, Defender for Cloud Apps Zero Trust security principles - Data loss prevention, cloud app security, device compliance Endpoint & Device Management Microsoft Endpoint Manager - Intune, Configuration Manager (SCCM), Co-management workloads Windows Autopilot - provisioning and lifecycle automation Windows as a Service - servicing, updates, patch ...

SharePoint Online, Copilot, AI agents, and Power Platform automation. Lead migrations from legacy platforms to Microsoft 365, ensuring adoption of AI-powered workflows and knowledge management tools. Configure governance, security, and compliance controls across Microsoft 365, including Purview, retention policies, sensitivity labels, and external sharing. Advise clients … adoption across business, IT, and security stakeholders. Required Experience 8+ years experience across SharePoint Online, Microsoft 365, Power Platform, and security/compliance. Strong knowledge of Microsoft 365 services including Teams, OneDrive, Exchange Online, Entra ID, Defender for O365, and Cloud App Security. Hands-on experience with Purview, governance ...

will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges. Responsibilities Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. Youll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. Youll also play an important role in helping us learn ...

Michael Page Legal seeks a Senior Knowledge Lawyer to join its international law firm client, driving knowledge management strategy and legal technology adoption while supporting lawyer development and thought leadership across jurisdictions. You will lead projects, draft precedents, deliver training and produce client‐facing content, with significant ...

will be embedding AI into existing products, services, operational capabilities and delivery practices, while also developing specific AI product offerings, internal tooling, process automation, knowledge enablement and engineering accelerators. Please note this is NOT a development/engineering role. Suitable candidates will have experience of the folloiwng: Building … into existing services and internal operating capabilities. Defining and maturing specific AI product offerings with clear service, commercial and operational models. Improving automation, documentation, knowledge management, engineering productivity and operational efficiency. Designing and delivering enterprise-scale technology, automation, data, AI-enabled or software-integrated solutions. Working in customer ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Share GSOC Regional Program Manager, EMEA link Copy link Bachelor's degree or equivalent practical experience. 10 years of experience implementing … security resilience programs impacting teams across multiple regions. Experience with multidisciplinary program management in an organization. Preferred qualifications: Apply significant experience in vendor management and vendor performance management. Ability to identify, build, improve, or optimize relevant business processes. Ability to lead projects by navigating priorities, measurable objectives, dependencies ...

create innovative strategies and develop programs that drive sustainable effectiveness. The Global Security Operations Center is GSRSs 24/7 ecosystem for intake, triage, management and escalation of physical security incidents and threats. As a GSOC Program Manager, you act as the focal point and principal enabler of program … Bachelor's degree or equivalent practical experience. 10 years of experience implementing security resilience programs impacting teams across multiple regions. Experience with multidisciplinary program management in an organization. Preferred qualifications: Apply significant experience in vendor management and vendor performance management. Ability to identify, build, improve, or optimize relevant ...