6 of 6 Permanent Remote Desktop Jobs in Central London

We are seeking a skilled and proactive Desktop Support Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level support for … end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and resolve incidents … and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including laptop More ❯

We are seeking a skilled and proactive Desktop Support Engineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level support for … end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and resolve incidents … and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including laptop More ❯

fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm-approved software and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations … support roles Strong knowledge of Windows OS, Microsoft 365 (Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or More ❯

fantastic opportunity has arisen for a IT Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and remote user support for firm-approved software and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations … support roles Strong knowledge of Windows OS, Microsoft 365 (Word, Excel, PowerPoint, Outlook) Familiarity with legal tech tools like iManage 10, Litera ChangePro, Intapp Time (DTE), and VPN/Remote Desktop Solid troubleshooting and analytical skills Excellent customer service and communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or More ❯

Have Skills Manage Identity Providers such Microsoft Entra (formerly AAD), Okta, Ping One, Auth0, etc. Strong experience with authentication protocols including OAuth, OIDC, SAML, etc. Experience with PAM and Remote Desktop Solutions (CyberArk, Keeper, Venn, Zscaler, Global Protect, etc.) IGA solutions and deployments (SailPoint, Saviynt, Oracle, etc.) Integrating security systems via API, etc. Experience with ticket management solutions More ❯

Have Skills Manage Identity Providers such Microsoft Entra (formerly AAD), Okta, Ping One, Auth0, etc. Strong experience with authentication protocols including OAuth, OIDC, SAML, etc. Experience with PAM and Remote Desktop Solutions (CyberArk, Keeper, Venn, Zscaler, Global Protect, etc.) IGA solutions and deployments (SailPoint, Saviynt, Oracle, etc.) Integrating security systems via API, etc. Experience with ticket management solutions More ❯