Senior End User Services Technician
- Hiring Organisation
- The Law Society
- Location
- City of London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Role We are seeking a Senior End User Services Technician to join our Service Desk and End User Services team, providing high-quality IT support across the organisation. In this role, you will deliver advanced first and second-line support to around 500 users in a Microsoft … environment, supporting both on-site and remote colleagues. As a senior member of the team, you will act as a key escalation point, taking ownership of complex technical issues and ensuring incidents and service requests are resolved in line with agreed service levels. You will support ...