20 of 20 Permanent Service Delivery Jobs in Central London

Applications Service Lead (Specialty Insurance) Type: Permanent Salary: £75,000 Location: London (Hybrid, 3 days onsite) We are seeking an experienced Applications Service Lead or Service Owner with a background in specialty insurance or the London Market to take ownership of service delivery … remain stable, incidents are resolved quickly, and releases are delivered seamlessly. This is not a hands-on technical role, but one that requires strong service management, vendor coordination, and insurance domain expertise, ideally within the London Market or Lloyds of London. You'll work closely with Engineering Delivery ...

Knowledge and Service Transition Manager A fantastic opportunity has arisen for an experienced Knowledge and Service Transition Manager to join a global law firm on a permanent basis. Knowledge and Service Transition Manager Summary: The successful candidate will be responsible for managing knowledge management practices and supporting … transition of new or changed IT services into live operation. The role focuses on ensuring operational readiness, minimising service disruption, and enabling effective service delivery across a global technology environment. Knowledge and Service Transition Manager Key Responsibilities: * Develop and maintain knowledge management practices aligned with ITIL ...

Remote based A leading public service transformation organisation is seeking a strategic and visionary Head of Business Change Management to lead a major transformation programme for a key public sector client. This is a high-profile leadership role with responsibility for shaping and delivering enterprise-wide change across … complex, multi-phase insourcing and service transformation initiative. The programme is underpinned by a newly implemented ERP platform and an integrated service solution, including multi-channel customer contact, correspondence services, data and analytics, and automation and AI capabilities to support continuous improvement. This is a unique opportunity ...

Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk … administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. ...

user experience. What You'll Be Doing ServiceNow Development & Configuration Build and enhance ServiceNow workflow applications across: ITSM (Incident, Problem, Change, Request) HR Service Delivery (HRSD) Customer Service Management (CSM) Employee onboarding and lifecycle workflows Develop using JavaScript, Angular, Glide API, Flow Designer and platform tools Implement … Assist, GenAI, Workflow Data Fabric and automation capabilities Experience & UI Design Configure Next Experience UI Build role-based interfaces using UI Builder and Service Portal Deliver intuitive dashboards and user journeys Integrations & Data Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub Support data migration ...

Location : London Department : Service Delivery Contract type : Permanent Hours : 37.5 Salary : £15,600 - £20,000 per annum The Team Behind the Success You will be joining a people-focused, values-driven business that has proudly earned Best Companies accreditation for three years running. We place employee engagement … heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and lasting relationships. As we continue to grow, 2026 promises to be an exciting year, theres no better time to be part of our journey. ...

relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company … business needs into actionable insights for IT and Product teams Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevos strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction ...

deliver operational excellence and drive innovation across enterprise systems. You’ll lead high-performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support. Role & Responsibilities: Entrata Application Service Management Build and lead a dedicated team to support the Entrata … teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss this opportunity ...

edge of financial markets. You will be responsible forensuring optimal performance and uninterrupted facilities operations across reception, mail services, conference centre operations and food service areas. This London headquarters is not just an office it is a mission-critical environment where world-class traders, engineers, and researchers collaborate … office environment has diverse operational and design needs. You'll liaise with the parties involved in designing, building and managing the amenity spacesincluding food service operators, consultants, architects, engineers, project managers, facilities managers, equipment suppliers and manufacturersto ensure those needs are met with the right solutions. In this Senior ...

UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery Provide first and second-line support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g. … DHCP/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing ...

Responsibilities * Provide 1st and 2nd line support for smart building systems, integrations, and data platforms. * Monitor data flows and system performance, ensuring uptime and service levels are met. * Triage, resolve, and escalate support tickets, coordinating with third-party vendors where required. * Oversee smart system support and maintenance contracts, working … with internal architecture and digital teams. * Support data recovery, reconciliation, and integration into enterprise platforms. * Participate in project, service delivery, and change control forums. * Work alongside field engineering teams to support on-site issues and wider network initiatives. * Identify opportunities to automate, improve processes, and enhance system resilience. ...

Location : London Department : Service Delivery Contract type : Permanent Hours : 37.5 Salary : £15,600 - £20,000 per annum The Team Behind the Success You will be joining a people-focused, values-driven business that has proudly earned Best Companies accreditation for three years running click apply for full ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

CNCF) and partner technologies. • Collaborate on technical projects with global partners, including Google, Microsoft, AWS, IBM, Red Hat, Intel, Cisco, and Dell/VMware. Service Delivery & Innovation • Develop GenAI solutions from ideation to MVP, ensuring high performance and reliability within cloud[1]native frameworks. • Optimize AI and cloud ...

expand and cultivate ecosystem partner resources and networks, forming a robust ecosystem that enhances Alibaba Cloud’s overall product sales, technical solutions, and delivery capabilities. Strategic Cooperation Agreements & Execution • Based on annual business objectives and partner collaboration policies, identify and mobilize partner resources, design and negotiate cooperation agreements. • Develop … long-term cooperation between Alibaba Cloud and ecosystem partners, including but not limited to long-term business planning, project team building, joint business development, service & delivery collaboration, and joint solution promotion. Supporting Ecosystem Partner Development (Industry Ecosystem) • Guide partners to build businesses based on Alibaba Cloud. • Provide direction ...

cases Managing end-to-end enterprise sales cycles: discovery → value positioning → pitch → close Selling into technical decision-makers (platform, infrastructure, capacity, resilience, AI and service delivery leaders) Leading structured evaluations and PoCs with clear success criteria Running high-quality presentations and sales pitches at senior level Accurately forecasting ...

Website & IT Vendor Management: Support website technical development with the Communications Manager and manage external IT support providers, overseeing cybersecurity and ensuring reliable technology service delivery. System Integration & Optimisation: Oversee integration of the CRM with other systems (website, payment platforms, educational tools) to ensure smooth data flow and operational ...

they operate using AI-enabled platforms, workflow automation, and data-driven optimisation. They work with well-known enterprise SaaS ecosystems across areas like HR, service delivery, workflow orchestration, analytics, and automation , supporting customers through: Platform transformation and rollout programmes AI and automation use-case discovery Process redesign ...

that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements : The technical requirements for the role are: Must have: Ability and experience in system programming using Golang. This includes ...

management support, enablement, and rollout planning for enterprise-scale deployments Salesforce Implementation & Configuration Core Salesforce licence implementations to support RocketPhone use cases (Sales Cloud, Service Cloud, custom objects, automation) Advanced Salesforce configuration, including flows, automation, custom objects, and reporting to support conversation data Ongoing Salesforce configuration and optimisation … customer requirements evolve Maintenance & Managed Services Ongoing maintenance and managed service contracts covering RocketPhone, Salesforce configuration, and integrations Proactive platform optimisation, health checks, and configuration updates Support for upgrades, new features, and evolving business requirements Premium Support Contracts Premium support packages with defined SLAs, response times, and escalation paths ...