1 to 25 of 36 Permanent Service Design Jobs in Central London

Senior Service Consultant Permanent | 37 Hours per Week Location: Bristol or Malvern | Hybrid Working Available Travel Required We’re partnering with a leading organisation operating across complex Defence and government environments to appoint an experienced Senior Service Consultant. This is an excellent opportunity for a senior service professional with strong experience across Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you’ll provide subject matter expertise across ...

Lead Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting … only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Lead Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This ...

Senior Service Designer Location: London, UK| Discipline: Service Design About Designit & Wipro Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform. We take a holistic view of how services work — connecting … only meaningful for users, but operationally sound and commercially viable for the organisations behind them. The Opportunity We're looking for a Senior Service Designer to join our London studio and play a central role in shaping how services are designed and delivered for our clients. This ...

Role is available in the following locations too: Belfast, Edinburgh, Manchester Shape the future of customer and service experiences. Solve complex problems. Deliver meaningful change. We're transforming how organisations serve their customers, employees and communities. We're looking for Senior Consultants with a passion for service transformation … customer experience and human-centred design to join our growing team. This is an opportunity to work alongside exceptional talent across Service Design, Customer Strategy, UX, Product, Research, Data and Engineering, helping some of the UK's leading organisations redesign services that deliver better outcomes for customers ...

Range £92,701 - £109,060 We support flexible working –. Flexible Working Options Hybrid Working, Job Share Job Description Summary. Job Description JOB TITLE: Service Design Lead (12 Month FTC/Secondment) LOCATION: London Salary: £92,701 - £109,060 HOURS: Full-Time WORKING PATTERN: Our work style … hybrid, which involves spending at least two days per week, or 40% of our time in the office. About this opportunity As a Service Design Lead, you’ll be creating seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design ...

effective digital products and services for a range of clients. Working within cross-functional teams, you will contribute across the end-to-end design process, from understanding user and business needs through to defining journeys, developing concepts, prototyping solutions and supporting delivery. You will work closely with senior designers … researchers, service designers, product specialists and technologists to turn insight into clear, evidence-led design decisions. Your primary focus will be user experience design. You will also apply service design thinking to understand the wider journeys, processes and interactions that surround a digital product or service. ...

looking for an experienced Service Owner to join the a central governments key programme, taking ownership of one of its key service lines. The role will hold end-to-end responsibility for the performance, development and continual improvement of the service throughout its lifecycle. … service definition and roadmap, oversee operational performance and risk, manage supplier relationships and ensure the service continues to meet the needs of its users and business stakeholders. This is a senior service management role requiring someone comfortable operating across live services, ITIL processes, suppliers, technical teams ...

problems. Our innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support … No. of direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent ...

Belfast, Edinburgh, Manchester We help organisations solve complex challenges by designing and delivering better services, experiences and outcomes. We're looking for a Consultant - Service Transformation to join our growing team and help clients rethink how they serve customers, colleagues and citizens. This is an exciting opportunity to work … alongside Service Designers, Product Managers, User Researchers, Engineers and Strategists to create customer-centric services that deliver measurable business value. What you'll be doing As a Consultant, you'll support the delivery of service transformation engagements from discovery through to implementation. Your responsibilities will include: Conducting research ...

This is an exciting opportunity to join UCL's Service Excellence function and lead the development, governance, and continuous improvement of UCL's Enterprise Service Management (ESM) capability, driving a consistent, service-led culture and approach across the organisation. Our Service Excellence function is part … Operations. The PS Hub is committed to delivering high quality & efficient services, with a real emphasis on customer experience. About the role The Enterprise Service Management (ESM) Lead plays a pivotal role in embedding a service-led culture across UCL, ensuring services are designed, delivered, and continually improved ...

Lloyds Banking Group in London is seeking a Service Design Lead to create seamless digital experiences and advance service design across the group. You will lead a design squad and contribute to all aspects of service and digital product design, from needs definition … storytelling and delivering high-quality interfaces. You’ll contribute to a culture of evidence-based design, collaborate with product owners and engineers, and mentor others while shaping the craft of Experience Design. #J-18808-Ljbffr ...

software solutions across high-stakes programmes. What You’ll Be Doing We’re looking for an experienced Interaction Designer to join our User Centred Design teams, working across central government transformation programmes. You’ll design intuitive, accessible and evidence-led digital experiences that meet the needs of users … while working within complex organisational, technical and policy constraints. Working as part of multidisciplinary agile teams, you’ll turn research and service insights into clear interaction designs, prototypes and user journeys that can be tested, iterated and taken through to delivery. You’ll work closely with User Researchers, Service ...

foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description We're looking for a strategic, systems-minded Service Designer to join our growing design capability. Youll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at Version 1 work across the full-service lifecycle, from discovery through to live. Youll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services that ...

Technologists, you will shape end-to-end product experiences across a broad range of digital products and services. You will bring strong product design capability with a particular depth in UX, using research, insight, systems thinking and experimentation to understand customer needs, identify opportunities and turn complex challenges into … effective solutions. As a senior member of the team, you will influence product direction, support client engagement and maintain a consistently high standard of design delivery. You will champion user-centred product design, balancing user needs, business goals and technical constraints. You will help teams frame the right ...

foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description As a Senior Interaction Designer, you will design how users interact with digital servicesdefining flows, behaviours, and interface patterns that enable intuitive, accessible experiences. Working as part of multidisciplinary teams, you will translate … user needs and service requirements into clear interaction models, ensuring that services are usable, consistent, and aligned with modern design standards. You will play a key role in bridging design and engineeringensuring that interactions are not only well designed, but also technically feasible and implemented ...

practical leadership for our digital product and experience capability, creating the conditions for brilliant, user-centred digital experiences and building our organisational capability to design around the needs of our users. You will: Set the direction for digital product and experience, ensuring our approach is grounded in user need … services that work together and make it easier for people to find, access and engage with what they need from us. Champion user research, service design and inclusive design, ensuring accessibility and the diverse needs and experiences of people affected by stroke are embedded throughout our approach. ...

help shape the future of home improvement. We are looking for a Modern Desktop Product Designer to join our Infrastructure Operations team, to design and deliver modern desktop services (in particular Windows 11, InTune and Autopilot) that enable colleagues across Kingfisher to work simply, securely and effectively. Working within … Southampton offices, with an expectation of 12 days a month in the office and travel between sites as required. What's the job? Design and deliver new modern desktop services in line with Infrastructure and End User Services objectives, balancing requirements, cost and risk. Act as a subject matter ...

Designit, part of Wipro, is seeking a Lead Service Designer to join our London studio. This senior, hands-on role spans the full service design lifecycle—from problem framing to implementation—working with client stakeholders to deliver measurable outcomes across digital and physical channels. You will shape … service strategy, drive quality across deliverables, and lead a multidisciplinary team while balancing feasibility and business objectives. #J-18808-Ljbffr ...

increase convenience, productivity, and make inefficient markets efficient. 👇 About the role: We are looking for a smart creative to supercharge our product design efforts. This is someone capable of employing the scientific method, their prior experience, and their imagination to solve hard problems. We strongly encourage collaboration and communication … their eyes closed. As part of the team at Crezco you’ll have responsibilities in the following areas: Product leadership Ownership & Autonomy : Independently drive design initiatives from exploration to launch, making decisions that align with Crezco’s goals. Strategic Direction : Collaborate with product managers and other stakeholders to define ...

Measure squad, you'll help grow and evolve Attest Measure, our quantitative survey platform that gives brands robust, at-scale consumer research — from survey design and fielding through to dynamic analysis and storytelling. Measure's remit spans the full research journey, including how Compass, our AI co-pilot, supports … features. You'll shape technical direction within your squad, contribute scalable patterns across the stack, and mentor engineers while working cross-functionally with Product, Design, and Data Science. This is a full stack role with a leaning towards frontend. Our frontend stack includes VueJS, TypeScript, and OpenAPI; our backend ...

looking for someone with experience in: Communications management and change communications Business change and organisational change initiatives Stakeholder engagement and workshop facilitation Service design, service transition and operational readiness Change impact assessments and business readiness Supporting adoption and embedding new ways of working Essential Active SC & NPPV ...

multidisciplinary teams - collaborating with product managers, designers, business analysts, and developers - to ensure evidence drives decision-making at every stage. Beyond projects, youll influence service strategy, foster a user-first mindset in client organisations, and strengthen Version 1s user research practice by mentoring colleagues and sharing expertise across … thrives in client-facing settings, can confidently lead discovery and delivery activities, and has a proven track record of working to the GDS Digital Service Standard . Responsibilities Lead and deliver user research for complex projects, ensuring findings directly inform product, service, and strategy decisions. Proactively contribute ...

product vision, definition and roadmap for user-facing digital services Develop and maintain an outcome-focused product roadmap based on user research, service data and organisational priorities Lead discovery activity to understand user problems, test ideas and shape solutions Translate user and business requirements into clear problem statements, user … needs, acceptance criteria and prioritised backlog items Work closely with Engineering, Service Design, UX and User Research throughout the product lifecycle Define product success measures and monitor service performance against agreed outcomes Lead and contribute to Agile ceremonies including sprint planning, stand-ups, demos and retrospectives Work ...

confidence, skills and culture needed to sustain transformational change and continuous improvement. Leading a growing multidisciplinary function spanning change, programme management, business analysis and service design, you will be responsible for ensuring that transformation activity delivers measurable benefits and supports the successful delivery of the GDC's strategic … demonstrate: - Strategic Transformation Leadership: Significant experience leading enterprise-wide business and digital transformation programmes in complex organisations, translating strategic ambition into measurable organisational, service and customer outcomes. - Change, Service & Operating Model Design: A proven track record of redesigning services, customer journeys and operating models at scale, applying ...

Opportunity We are seeking a Senior DevOps Engineer to join the engineering team within the Parliamentary Digital Service (PDS). This is a senior, hands‐on role with responsibility for supporting software delivery, cloud infrastructure, and the development of scalable engineering platforms. Working as part of a multidisciplinary team … throughout the development and operations lifecycle. With a strong focus on automation, integration, infrastructure as code, operational excellence, and developer enablement, you will help design, build, and continuously improve the tools, platforms, and processes that underpin efficient software delivery. You will contribute to the evolution of cloud-native solutions ...