Team Leader - IT Service Desk
- Location
- City Of London, England, United Kingdom
looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistent, high-quality employee experience. You will combine strong … risk and using data, learning and roo t cause analysis to prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop ...