An exciting opportunity for an experienced technicalsupport professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some of the brightest minds … that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer Support Engineer: Commercial experience … in a technicalsupport position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have More ❯
TechnicalSupport Engineer - MVHR & Heat Pumps Salary: 45,000- 50,000 + benefits Location: London Bridge (Hybrid - office & home-based) We are working with a small but rapidly growing manufacturer of MVHR (Mechanical Ventilation with Heat Recovery) systems and heat pumps, who are now seeking a TechnicalSupport Engineer to join their expanding team. In this … role, you'll be providing responsive technicalsupport to clients and partners, helping to ensure projects run smoothly and customers are fully supported. You will be the go-to contact for technical queries, troubleshooting, and guidance across the MVHR and heat pump range, with a particular focus on Exhaust Air Heat Pumps (EAHPs). This is not … a sales role, but you will work closely with commercial colleagues, so an ability to build strong customer relationships and communicate technical solutions clearly is key. Key Responsibilities: Provide technicalsupport on MVHR, heat pumps and EAHPs to clients, installers, and partners. Respond quickly to technical queries, troubleshooting, and fault resolution. Support product testing, commissioning More ❯
Central London, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION (FS) French speaking Customer TechnicalSupport Location: Central London Hybrid work 2 days a week in the office past probation period Salary: £33,000 per annum Ref: 5489F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5489F The company: Globally successful and rapidly expanding SaaS … committed to supporting their staff to grow internally and rewarding talent and expertise. Graduate/Entry Level scheme no previous experience required for this role. The role: - Provide customer support by resolving system user issues and addressing customer queries in a timely and effective manner - Advise users on how to make the most of the system's functionality, offering … customers in configuring the system to suit their business requirements, ensuring optimal use and alignment with operational goals - Proactively gather feedback and ideas for new features and services to support continuous system improvement. - Conduct on-site visits to assess system usage and identify opportunities to enhance efficiency and adoption - Collaborate with internal teams to support the testing and More ❯