22 of 22 Permanent User Research Jobs in Central London

What’s in it for you · Exposure to global-scale research initiatives across multiple markets. · Hands-on experience conducting user research, usability evaluation, and market studies. · Opportunities to collaborate with international teams and influence product decisions through research evidence. · Strengthening of research methodology, user operations, and research project management skills. Key Responsibilities: 1. Research Execution · Conduct qualitative and quantitative research (e.g., surveys, interviews, heuristic evaluation, usability testing). · Analyse user behaviour, identify key problems, and synthesise insights into clear research findings. · Prepare structured research reports and deliverables ...

User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please … with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that ...

months ending December 2024 totaled $13.8 billion. Mode of Working: 3 days working from client location Role: HCLTech are looking for an enthusiastic Senior User Researcher to join a small design team and support a new client project. The successful candidate will have a real and meaningful impact … building a new client account, by conducting user research, supporting their team, project and client. The project will be focused on the transformation of internal financial reporting & MI for senior managers and business leaders of a Teir-1 financial institution... The successful candidate will conduct ground level discovery ...

Cleared Preferred Ncounter are supporting a large-scale Defence and Public Safety programme seeking a Service Design Lead with a strong background in user research, creative problem solving and end to end service design. You will guide multidisciplinary teams to create services that are evidence driven, inclusive … built around real user needs. This role blends hands on research leadership with strategic service design, ensuring clarity from discovery through to delivery. You will shape propositions, map complex journeys, and drive insight led decision making across multiple workstreams. You will support and coach researchers and designers, raise ...

digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer … join our Experience Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that ...

users of both public and private sector clients. The STS Digital Consulting practice comprises Business Analysis, Enterprise Service Design and 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. As a Business Analyst: You will play an important role in bridging … documentation. For this role you are: A discovery leader and comfortable with planning, conducting, analysing and communicating findings that ground design decisions against user needs. An intellectually curious, creative problem solver and passionate about solving business problems by creating inclusive, accessible services for a diverse user population. Collaborative ...

functional teams. With 3-5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user-centred service experiences. You’ll lead service design activities from framing challenges and conducting user research to mapping end-to-end journeys … developing holistic service models that meet both user needs and government objectives. Applicants must be SC clearable, have proven experience with GDS (Government Digital Service) standards and be able to demonstrate their work through a portfolio, case study or work samples. Scope, plan, and collaborate in service design activities ...

Role: User Researcher Rate: £450 p/d (Via Umbrella) Location: Fully Remote Duration: 3 months We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. You will work closely with multidisciplinary teams … ensure services meet user needs and comply with GDS standards. Essential Skills & Experience Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights ...

Role: User Researcher Rate: £450 p/d Inside IR35 Location; London HQ – Hybrid Model – 3 days p/w on site Duration: 6 months We’re looking for a Polish-speaking User Researcher to join our clients retail product team as they design and refine … needs, testing new product flows, and shaping intuitive, seamless purchase journeys. Experience Required: Fluent Polish speaker with excellent English communication skills. Proven experience conducting user research for digital products (ideally within ecommerce or retail). Strong expertise in mixed-methods research (qual + quant). Ability ...

frontline analysts. The platform supports high-stakes decision-making across cyber, compliance, finance, legal, and operations . We’re looking for a senior, research-led Product Designer with strong data visualisation and information architecture experience to support a critical phase of discovery and direction-setting within the BI & Analytics … portfolio. This is an initial 3-month engagement , focused heavily on research and clarity through ambiguity , with a strong likelihood of extension pending upcoming budget approvals. 🔧 What you’ll do: 🎯 Lead user research, persona definition, and use-case mapping for a complex analytics platform with multiple access ...

/UI Designer - Hybrid - London - £50,000 - £55,000 pa UX/UI/Research/Agile/Figma/Hotjar/GA4/Jira/ClickUp/eCommerce/Digital/HTML/CSS Our client has an exciting opportunity for a UX/UI Designer to join … their team. We are looking for a creative, detail driven UX/UI Designer to help shape seamless, user-centred digital experiences across multiple consumer facing websites. You'll have the opportunity to work on complex, high traffic eCommerce platforms used by millions of customers across Europe. Responsibilities: Design ...

buyer side of our platform. You will work closely with product managers, engineers, data and other stakeholders to create a world-class user experience that resonates with our diverse consumer base. Working closely with the senior leadership team, you will play an integral part in supercharging a platform thats … Collaborate with cross-functional teams: Work closely with product managers, engineers, and marketing to ensure design consistency and functionality align with business goals Create user-centric designs: Conduct user research, develop personas, and craft user flows, wireframes, and high-fidelity prototypes Iterate based on feedback ...

Qualifications We’re looking for a Senior User Researcher who can lead high-impact projects, influence strategic decisions, and deliver actionable insights that shape outstanding products and services. Extensive experience (5+ years) in user research, including leading complex projects for digital services within Agile environments. … research expertise – from designing and conducting generative and evaluative studies to analyzing and synthesizing findings into clear, actionable insights. Broad methodological knowledge , with the ability to select and apply a wide range of qualitative and quantitative techniques (e.g., usability testing, depth interviews, surveys, co-design sessions, diary studies) tailored ...

Designer to help shape intuitive, data-driven web applications used by clients around the world. Youll play a key role in designing seamless user experiences and visually compelling interfaces across a range of web-based products built with React , Blazor , and C# . Youll collaborate with talented engineers, product … design process for responsive web applications. Collaborate closely with product and engineering teams (React, Blazor, C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency ...

design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing … complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class ...

design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing … complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class ...

design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing … complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class ...

support BAs/Product Owners and a Senior Designer Balance a high volume of stakeholder requests and confidently push back when needed Drive user research and testing with external users (professionals + end users) Work closely with engineering and data/analytics teams to deliver insight-led improvements … What we’re looking for ~5+ years’ experience in digital product management (software/SaaS environment) Strong stakeholder management and communication skills User-centric and data-driven approach to decision-making Understanding of delivery tools (e.g. DevOps, Jira or similar) Awareness of reporting/BI tools Background in healthcare ...

design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing … complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class ...

design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing … complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class ...

design tools such as Figma and Adobe Suite . We need to see samples of documentation across the design process , including artifacts such as user journeys, detailed flows, wireframes, and polished high-fidelity designs . Excellent presentation skills, with the ability to tailor delivery appropriately to audience. Experience designing … complex, data-driven user flows and scenarios; commerce experience a plus . Team overview Organization: Global Design, within the Global Product Organization (GPO) We design the experience at the heart of the home , " weaving multiple vertical products into a single horizontal platform for partners, and a world-class ...

that balance customer needs and business outcomes • Partnering closely with product managers and engineers to shape strategy, vision and execution • Leading and contributing to user research, using both qualitative and quantitative insights • Iteratively testing and refining designs, with a strong focus on accessibility and vulnerable users • Contributing … regulated environments a plus) • A customer-first mindset with a passion for inclusive design • Comfortable operating at both strategic and hands-on levels • Strong research capability and data-informed decision making • Proven experience working in fast-paced, cross-functional product teams • Excellent communication, collaboration and facilitation skills • A growth ...