2 of 2 Permanent VoIP Jobs in Central London

macOS Active Directory and Microsoft Azure/Entra ID Microsoft 365 (Outlook, OneDrive, SharePoint, Teams) Desirable: exposure to Google Workspace, Box, Dropbox, and VoIP systems Must be eligible to work in the UK Must be based in London or have strong commuting links What we’re looking for Highly organised ...

will gain an understanding of how first-line technical support is delivered within a managed services environment, with a strong focus on telephony, VoIP, and connectivity services. Reporting into the Service Support Team Lead, you will learn how customer support calls and service requests are handled, prioritised, and resolved. … contact for inbound support calls and tickets Logging faults, incidents, and service requests accurately using our support systems Supporting customers with basic telephony, VoIP, handset, and connectivity-related issues Gathering information from customers to assist with fault diagnosis Assisting with troubleshooting activities and remote support sessions Learning how to prioritise ...