1 of 1 Permanent Disaster Recovery Jobs in the Channel Islands

report on service performance, supplier delivery, operational risks, and improvement initiatives, providing meaningful management information to senior stakeholders. Support operational resilience, business continuity, and disaster recovery activities by maintaining service maps, configuration information, and recovery dependencies. Build strong relationships with business service owners, suppliers, and key stakeholders … reporting. ITIL 4 Foundation certification or higher. Experience with ServiceNow or a comparable enterprise ITSM platform. Knowledge of operational resilience, business continuity, and disaster recovery frameworks. Experience implementing service automation, self-service, observability, or service experience improvements. Supplier management experience, including SLA monitoring, service reviews, and performance improvement ...