4 of 4 Permanent Microsoft Jobs in the Channel Islands

. Required to train under the Guernsey Electricity E&M Safety Rules. Requires high level of competency and experience with computer technology, including Microsoft applications Must become certified on any additional training as required such as EEMUA and NEBOSH. The post holder must have the ability to understand information ...

product adoption, digital transformation or AI-enabled change. Working with business stakeholders to understand requirements, map processes and shape practical improvements. Supporting AI, automation, Microsoft 365, digital workplace tools or other technology-enabled business improvements. Producing process maps, opportunity statements, user stories, acceptance criteria, business cases, workflow documentation, prompt … regulated environment. Business analysis qualification such as BCS Business Analysis, PMI-PBA or equivalent. Process improvement qualification such as Lean Six Sigma or equivalent. Microsoft certifications such as AI-900, MS-900, PL-900 or SC-900. Project, Agile, change management, adoption or training-related qualifications. Demonstrable hands ...

delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory and endpoint technologies, including Intune and Autopilot. - Deliver migrations, infrastructure upgrades and technology rollouts. - Strengthen security, share knowledge … mentor colleagues to improve service delivery. What youll bring: - Proven senior IT support experience and strong troubleshooting skills. - Deep knowledge of Microsoft 365, Azure and endpoint management, alongside experience in networking and virtualisation. - Confidence delivering technical projects and working with colleagues, customers and suppliers. - Clear communication, a customer-first ...

connectivity issues remotely and on site. - Managing support requests through telephone, email, Teams and Freshservice, meeting service levels and escalating where needed. - Administering Microsoft 365 and Active Directory accounts and permissions. - Configuring and deploying laptops, desktops, mobile devices and peripherals. - Supporting IT audits, site onboarding and knowledge-sharing documentation. … About you Youll bring: - Experience in 1st line service desk or on-site IT support. - Strong Windows, Microsoft 365 and Active Directory skills. - A working understanding of networking, including Wi-Fi, DNS, DHCP and VPN. - Excellent communication, customer service and organisational skills. - A proactive approach to security ...