Microsoft Teams Product Owner
St. Peter Port, Channel Isles, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Ramsay Health Care
Troubleshoot and resolve telephony-related issues, both software and physical hardware (e.g., headsets, desk phones). • Monitor system performance and ensure high availability and reliability. • Define and manage the user experience for voice features, including call queues, auto attendants, IVRs (Interactive Voice Response), and routing policies. • Gather requirements for complex call flows, voicemail settings, and call-handling rules … Clobba and ability to ensure that users actively adopt the product. • An understanding of DECT and ability to ensure that users actively adopt the product. Ideally you'll have • Experience with agile tools like Jira or Azure DevOps. • Experience with SBCs (Session Border Controllers) and Direct Routing. • Knowledge of network protocols and troubleshooting tools. • Ability to manage projects More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: