5 of 5 Permanent Customer Service Jobs in Chelmsford

platforms within the London Market Insurance sector, developing a strong foundation for a successful IT career. This role is a mix between technical and customer service supporting an Insurance Claims platform. Excellent communication skills are essential, as you’ll be liaising directly with clients to deliver an outstanding … customer service experience while supporting key technology platforms. Key Responsibilities Provide first-line application support by responding promptly and professionally to user queries via phone, email, and ITSM tool, ensuring all issues are tracked through to resolution within agreed SLAs. Troubleshoot a broad range of issues, from password ...

deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Job Purpose: The IT Service Desk Manager is responsible for leading and managing the IT service desk team to ensure efficient and effective delivery of IT support services across … organization. This role ensures high levels of customer satisfaction, timely resolution of incidents and requests, and continuous improvement of service desk operations. Key Responsibilities: Team Leadership & Management Lead, mentor, and develop a team of service desk analysts and technicians. Conduct regular performance reviews and provide coaching ...

technology platforms within the London Market Insurance sector, gaining valuable experience to build a successful IT career. This role combines technical problem-solving with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM … SLAs. Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including API-related problems. Triage and prioritise service requests and incidents, balancing routine tasks with advanced application queries. Support onboarding activities, including account setup and access permissions. Deliver excellent customer service ...

associated products. Full training provided. The Applications Engineer/Internal Sales Executive/Technical Sales Support role will ideally any sales, technical support, customer service or technical background associated with engineering, Full training is being provided, however having previously sold an engineering product, spare parts or a background … guidance to clients, ensuring HVAC solutions meet performance and design requirements. Provide technical support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation, proposals etc. Product specification for HVAC ventillation products and solutions plus after sales and service support. Liaise ...

guidance to clients, ensuring HVAC solutions meet performance and design requirements. Provide technical support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation, proposals etc. Product specification for HVAC ventillation products and solutions plus after sales and service support. Liaise ...