5 of 5 Permanent Customer Service Jobs in Chelmsford

Application Deadline: 4 January 2026 Department: IT Location: Silverstone Description We are looking for an approachable and technically capable Service Desk Team Lead to manage our Service Desk team. You will champion daily IT operations, ensure outstanding customer service, and lead your team to provide effective … technical support background, ready to step into a leadership role and further develop their people management skills. Key Responsibilities Lead and manage a small Service Desk team, supporting their development, performance, and technical capability to deliver exceptional IT services. Act as the primary interface between IT and end users ...

Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile rollout, working … part of a dedicated IT support team. Key Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service. You will be the first point of contact for IT issues, providing support both remotely and in person. Role and Responsibilities Deliver outstanding … customer service via phone, email, and face-to-face interactions. Diagnose and resolve technical issues efficiently, escalating when necessary. Support Windows 10/11 environments and Microsoft Office 365 applications. Assist with AOVPN, Autopilot, and Azure configurations (preferred). Provide remote support using VPN and other remote tools. ...

Advanced Excel skills. Understanding of HR processes. Strong numeracy skills, attention to detail and high degree of accuracy in work performed. High standard of customer service. Good organisational skills with an ability to follow processes from start to finish. Strong written and verbal communication skills, including translating raw data ...