Service Reporting & Insights Lead
Chelmsford, Essex, United Kingdom
ParentPay Group
trend analysis, and forecasting. Passionate about delivering great customer service and doing the right thing for the customer. Proficient in ServiceNow Performance Analytics, Power BI, SQL along with demonstrable Microsoft Excel, PowerPoint experience. Strong understanding of CSAT, NPS, and customer experience design principles. Ability to interpret customer feedback data and translate it into measurable service impact. Solid More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: