Customer Success Lead
- Hiring Organisation
- Hanson Lee
- Location
- Chelmsford, England, United Kingdom
dedicated point of contact for a portfolio of Expert partners (lawyers, engineers, loss adjusters, etc.), helping them operate confidently and efficiently within their invoice management platform. This is a relationship-first role, you will guide, support, and coach Expert partners through invoice submission processes, from onboarding right through … ongoing performance management. If you thrive on building trust with people, keeping things moving, and solving problems before they escalate, this could be a great fit. What you'll be doing: You'll act as the primary point of contact for assigned Expert partners, helping them submit invoices correctly ...