2 of 2 Permanent User Experience Jobs in Chelmsford

will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology experience for all internal users. You must have experience of supporting ERP Systems and SQL Database and Workflow skills Core Responsibilities Enterprise (ERP) System Ownership … operation and maintenance of the ERP platform . Conduct in-depth investigation and resolution of system issues, including data integrity problems, workflow failures, and user permission inquiries. Manage technical escalations, system updates, and third-party vendor relationships. Translate functional business requirements into effective system configurations or enhanced processes. Partner ...

Carrying out system upgrades, amendments, and refinements post-install - Working from schematics, drawings, and scope documents - Conducting client demonstrations and handovers, ensuring an excellent user experience - Liaising with project managers and installation teams to ensure projects are delivered to specification - Providing technical support during and after commissioning - Maintaining … high standards of workmanship, documentation, and customer service Skills & Experience Required - Proven experience as an AV Commissioning Engineer, AV Programmer, or Senior AV Engineer - Hands-on programming experience or strong working knowledge of: Crestron Home Crestron Custom Control4 Lutron Homework's - Solid understanding of IP networking, including ...