2 of 2 Permanent Incident Management Jobs in Cheltenham

DevOps Manager

Hiring Organisation
Mitratech
Location
Cheltenham, Gloucestershire, UK
Employment Type
Full-time
ensuring our development, deployment, and operational practices align with industry standards while fostering a culture of automation and continuous improvement. Key Responsibilities: Leadership & Team Management: Lead, mentor, and develop a team of DevOps engineers and SREs to drive innovation and operational excellence. Build a collaborative and inclusive team culture … infrastructure performance. Site Reliability Engineering: Lead efforts to define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Drive incident management processes to quickly detect, mitigate, and resolve issues while ensuring post-mortem analyses for continuous improvement. Optimize and enhance monitoring, logging, and alerting ...

Technical Support Manager - Specialist Services (Cheltenham, Cheltenham, United Kingdom)

Hiring Organisation
BT Group
Location
Cheltenham, Gloucestershire, UK
critical Incidents and Major Incidents across the Managed Service whilst deputising for your Senior Manager. Essential Skills Troubleshooting, Issue Resolution, Network Integration, Network Security, Incident Management What we'd like to see on your CV Experience of implementing and administrating highly complex secure IT platform strategies and solutions ...