2 of 2 Permanent JIRA Jobs in Cheltenham

management, and service assurance capabilities Excellent communication and collaboration skills, with the ability to influence without authority Proficiency in MS Office, MS Teams, Confluence, Jira, SharePoint, or similar tools Nice to Have Skills: Knowledge of DevSecOps or Agile delivery methods Experience working within secure or mission-led environments Preferred ...

assets for a business-critical incentive compensation platform. Your Responsibilities Service Operations: Lead daily stand-ups for production support, manage queues (e.g., ServiceNow/Jira), and maintain MTTR/FTR within agreed SLAs. Incident & Problem Management: Drive end-to-end triage, RCAs, corrective actions, and problem records for recurring ...