cheltenham, south west england, united kingdom Hybrid / WFH Options
Redimeer
to the insurance sector. The Complaints Handler will play a critical role in managing and resolving a portfolio of customer complaints, whilst effectively conducting rootcauseanalysis and reporting to provide actionable insights to the business teams. They will also liaise with the Financial Ombudsman Service as … resolution process. Regulatory Compliance: Work closely with the claims team to ensure that all complaints are addressed promptly and in compliance with regulatory requirements. RootCauseAnalysis: Conduct rootcauseanalysis to identify trends and underlying issues in complaints, and report findings to provide More ❯
to business made by individuals and function as a whole Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure rootcauseanalysis is completed where appropriate and corrective measures are implemented into operations Able to work independently and under own initiative on … engineering management and local plant management Support in the training and developing of plant-based engineering teams and embed regional standards within sites. Complete rootcauseanalysis where appropriate and identify corrective measures Be a SME (subject mater expert) on engineering processes, tools and techniques including MTM More ❯
cheltenham, south west england, United Kingdom Hybrid / WFH Options
Intec Select
organisation's data and IT infrastructure. Role & Responsibilities: Monitor networks and systems for security breaches, intrusions, and abnormal system behavior Investigate security incidents, perform rootcauseanalysis, and provide incident response support Conduct regular vulnerability assessments and penetration testing; assist in remediation efforts Maintain and manage SIEM … Security Information and Event Management) tools and log analysis Develop and enforce security policies, standards, and procedures Work with IT and development teams to implement secure system designs and configurations Support compliance initiatives (e.g., ISO 27001, NIST, GDPR, PCI-DSS) by assisting with audits and documentation Conduct security awareness More ❯
cheltenham, south west england, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
incident response investigations and containment efforts Communicate directly with clients during live cyber incidents, offering reassurance and expert guidance Produce detailed incident reports with rootcauseanalysis and actionable recommendations Perform forensic and log analysis using SIEM, EDR, SOAR, and other security tools Collaborate across teams More ❯
maintainability, and operational simplicity. Support secure identity and access solutions using Keycloak, and scalable routing with Traefik in containerized environments. Lead incident response and rootcauseanalysis, ensuring learnings feed back into IaC practices. You Have BS in Computer Science, Engineering, or a related field (MS or More ❯
and deployment of new Workday functionality and other ERP-related enhancements. The SME will provide technical leadership across all application development efforts, including release analysis, impact assessments, new module implementations, and continuous improvement of existing configurations. Key Responsibilities: Lead and participate in the end-to-end development and enhancement … best practices. Manage and prioritize support requests, enhancements, and implementation projects based on urgency, scope, and complexity. Collaborate closely with delivery teams on incidents, rootcauseanalysis, and ongoing work requests. Guide and mentor team members by providing direction, support, and Workday expertise. Facilitate workshops and working More ❯
provision of technical support for Trust applications Provide specialist technical advice to the Trust to enable effective application development and integration through highly complex analysis, interpretation, design, testing and maintenance practices Be a subject-matter expert in the practical application of advanced technology and technological solutions Support the transformation … and assessed to ensure compatibility and operability with existing technology and software Ensure all unplanned downtime is reviewed and analysed and a fully documented rootcauseanalysis is completed Work with the operational divisions to analyse and deliver highly complex solutions, leading them through the process Liaise … Trust in the development of activity plans at Directorate and specialty level ensuring that they link with finance and workforce plans. This will require analysis of highly complex multi stranded information resulting in decisions that may be sensitive or contentious in nature and where opinion may differ Report progress More ❯
cheltenham, south west england, United Kingdom Hybrid / WFH Options
Halian
Responsibilities: Diagnose and resolve complex application and infrastructure issues across distributed systems. Participate in 24x7 on-call rotation, sprint planning, and SCRUM ceremonies. Perform rootcauseanalysis (RCA) and create technical documentation and SOPs. Develop scripts and tools to automate infrastructure provisioning and application deployment. Implement best More ❯
tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Centre Operations technicians Perform rootcauseanalysis of equipment failures Ensure all safety procedures are adhered to while performing work Take daily operational readings of all mechanical More ❯
and stakeholders. Support the maintenance of linguistic assets, including terminology updates and Style Guides. Manage LQA tasks: oversee hand-offs, implement feedback, and conduct rootcause analyses. Triage and oversee a queue for general vendor linguist inquiries. Report on quality results, keeping internal trackers updated and creating reports More ❯