14 of 14 Permanent Service Delivery Jobs in Cheltenham

Associate Service Delivery & Release Manager Customer Support · Cheltenham

Location
Cheltenham, England, United Kingdom
Associate Service Delivery & Release Manager Cheltenham - 3 days office based About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers … reduce operational costs — all while staying fully compliant in a fast-moving market. About you: Background: Client/customer relationship experience, ideally within Software Delivery or Financial Services. Knowledge of service desk operations and what constitutes "world-class service" is a distinct advantage. Communication & Empathy: Exceptional written ...

Client-Focused Service Delivery & Release Lead (Hybrid)

Location
Cheltenham, England, United Kingdom
Finova invites an Associate Service Delivery & Release Manager to join our Cheltenham team on a hybrid pattern (three days in the office). You will manage client relationships, coordinate releases, and oversee service reviews for tier-3 lenders, ensuring world-class service and timely issue resolution. … will work with the Service & Reliability function to prioritise problems, oversee production activities, and drive SLA improvements, leveraging MS Office and JIRA Service Management. #J-18808-Ljbffr ...

Client-Focused Service Delivery & Release Lead

Location
Cheltenham, England, United Kingdom
Finova, a UK lending and savings technology provider, is seeking an Associate Service Delivery & Release Manager in Cheltenham. The role combines client relationship management with release planning, performance oversight and SLA governance. You will coordinate L1 deployments, monitor production activities, and champion customer priorities alongside the Service ...

Delivery Manager

Location
Cheltenham, England, United Kingdom
face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions. As a Delivery Manager in our Secure Government division, you'll be part of our Transformation Solutions Practice. Your role will be to help our clients maximise … benefit of digital transformation and enable innovative ways of working. Working directly with clients, you'll be supported to identify, shape and manage better delivery capabilities. You'll have all the support you need to lead your own work streams and work as part of Agile delivery teams ...

Change Project Manager

Location
Cheltenham, England, United Kingdom
come join the Broadridge team. Signal’s Change Management team supports both strategic client change initiatives and the transformation of our managed service capability. We’re seeking experienced Change Project Managers to deliver complex, often technical projects using Agile methods — ensuring high-quality, profitable outcomes for clients … business. Key Focus Areas Service Delivery – Manage end-to-end project delivery to agreed quality, cost, and timeline standards. Profitability – Ensure commercial success through accurate scoping, quoting, forecasting, and financial. Quality – Define success measures, manage risks and issues, and embed best practice in line with ISO standards. ...

Strategic Change Project Lead — Agile Delivery

Location
Cheltenham, England, United Kingdom
seeking an experienced Change Project Manager to lead complex, often technical, change programs using Agile and Waterfall methods. You will manage end-to-end delivery, from initiation to transition to BAU, ensuring quality, on-time results and profitability. This role focuses on service delivery, commercial management ...

3rd Line Engineer

Hiring Organisation
IMT Resourcing Solutions
Location
Cheltenham, Stonehouse, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
£45000/annum
senior technical role suited to someone who enjoys troubleshooting challenging infrastructure issues, working with modern Microsoft technologies and getting involved in technical projects and service improvements. What You'll Do: Provide 3rd line technical support across a range of customer environments Take ownership of complex and escalated technical issues … support 1st and 2nd line engineers where required Maintain technical documentation and knowledge base information Identify recurring issues and contribute to improvements in service delivery What We're Looking For: Strong commercial experience in a 3rd Line IT Engineer, Senior IT Engineer or similar role Excellent knowledge ...

Delivery Manager - UKIC DV

Location
Cheltenham, England, United Kingdom
client, a leading organisation in the Defence & Security sector, is currently seeking a Delivery Manager to join their team in Cheltenham. This is a contract position with an end date of 31/03/2027, requiring full-time on-site commitment. Candidates must hold current UKIC DV clearance. … schedule through proactive follow-ups. Progress Tracking: Maintaining accurate status reports and dashboards, highlighting milestones, blockers, and resource needs. Stakeholder Communication: Supporting the Service Delivery Manager in preparing concise updates for leadership and stakeholders. Issue Resolution: Acting as a point of contact for operational challenges, helping to remove ...

Early Access Talent Community - Platforms, Infrastructure & Secure Environments

Location
Cheltenham, England, United Kingdom
might be: Designing secure cloud or hybrid platforms Managing infrastructure in high‐assurance environments Implementing cyber security controls and monitoring Supporting IT and managed service delivery Typical capability areas Cloud Platforms (AWS, Azure, hybrid environments) Secure Networks & Infrastructure Cyber Security (SOC, engineering, assurance) ICT & IT Managed Services DevOps ...

DevOps Engineer eDV

Hiring Organisation
Bulb Resourcing
Location
Cheltenham, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 80,000 Annual
leading public sector digital transformation consultancy, Bulb Resourcing is seeking a skilled professional to drive automation, build infrastructure as code, and enable secure, scalable service delivery click apply for full job details ...

FM Contract Support Lead — Maximo & Compliance

Location
Cheltenham, England, United Kingdom
compliance and helpdesk activities across multiple sites. You will lead centralised support teams, ensure statutory and contractual adherence, and provide accurate MI to support service delivery. The role covers compliance, asset management, governance and sustainability, with regular site travel across England. #J-18808-Ljbffr ...

PMO Lead Manager

Location
Cheltenham, England, United Kingdom
risks are not being addressed and ensures high scoring risks receive appropriate attention. Create/collate and assure key reports that support the SMT, Delivery and Service Operations teams. Identify and assess opportunities for improvement in both business process and PMO service delivery. Essential Skills/Experience ...

Contract Support Manager

Location
Cheltenham, England, United Kingdom
across several sites. The role leads centralised support teams, reports on compliance with statutory and contractual requirements, and provides accurate management information to support service delivery. What you will do: Compliance and Planned Maintenance Support the management of Planned Preventative Maintenance (PPM) programmes and statutory compliance activities. Maintain … data reporting skills, with SQL knowledge. Excellent communication and stakeholder management skills. Desirable Power BI experience. Asset lifecycle management experience. Knowledge of Crown Commercial Service (CCS) frameworks. Experience supporting sustainability, CSR, or carbon reduction reporting. Additional Requirements Regular travel to sites across England, including occasional overnight stays. Flexibility ...

DevOps Engineer eDV

Hiring Organisation
Bulb Resourcing
Location
Cheltenham, Gloucestershire, South West, United Kingdom
Employment Type
Permanent
Salary
£80,000
leading public sector digital transformation consultancy, Bulb Resourcing is seeking a skilled professional to drive automation, build infrastructure as code, and enable secure, scalable service delivery. Advance your career in a dynamic, multidisciplinary Agile environment. About the Client Our client is a highly respected digital transformation consultancy dedicated … infrastructure management to maximize operational efficiency. Best Practice Champion: Promote DevOps principles, conduct IaC reviews, share technical knowledge, and contribute to the broader delivery community. System Support & Monitoring: Monitor and troubleshoot infrastructure and deployment issues to ensure high availability and performance, participating in second-line support and incident response ...