5 of 5 Permanent Service Delivery Jobs in Cheltenham

Customer Service Manager is required to transform the customer service department of a fast-growing renewable energy technology business near Cheltenham. This is a key appointment focused on moving the department from a traditional call-based service centre into a scalable and technology-driven one-stop shop … customer and approved installer needs. The Customer Service Manager will define the future service model and introduce the systems, processes and capabilities required to support continued growth across the UK and expansion into European markets. You will build a connected and efficient customer journey that combines excellent people ...

infrastructure services across the region. This is a hands-on position supporting end users, networks, servers, and digital workplace technologies, while contributing to service improvement initiatives and regional IT projects. The successful candidate will be passionate about technology, enjoy troubleshooting complex technical issues, and be committed to delivering … health checks across key systems and infrastructure. Creating and maintaining Standard Operating Procedures (SOPs) to support knowledge sharing and shift-left initiatives. Supporting the delivery of regional IT projects and technology rollouts. Diagnosing and resolving hardware, software, networking, and infrastructure incidents within agreed service levels. Maintaining accurate service ...

CITIZENSHIP REQUIRED FOR THIS POSITION: YesRELOCATION ASSISTANCE: No relocation assistance availableTRAVEL: Yes, 10% of the TimeIT Service ManagerRequisition ID: R10219902Location: Cheltenham (onsite)Citizenship Required: UKClearance Type: Highest level of UK Government clearanceRelocation Assistance: YesSalary: 50,000 - 70,000What’s your possible At Northrop Grumman UK, you are part … your career development and the impact we have within our communities.The OpportunityThis is more than just a job; it’s a mission.As an IT Service Manager, you’ll join our National Security Solutions (NSS) organisation, working at the heart of complex technical environments that support some ...

CITIZENSHIP REQUIRED FOR THIS POSITION: YesRELOCATION ASSISTANCE: No relocation assistance availableTRAVEL: Yes, 25% of the TimeIT Service Desk ManagerLocation: Cheltenham, UKClearance Type: SC (or ability to gain and maintain)Salary: 55,000 - 65,000What’s your possible At Northrop Grumman UK, you are part of a team driving innovation … opportunity to shape how our people experience technology every single day.As part of our EMEA IT organisation, you will lead our IT Service Desk and 1st Line Support function across multiple sites, ensuring colleagues have the tools and support they need to do mission-critical work. You’ll guide ...

Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual … system testing, acceptance, sign-off, and operational readiness validation for high-security facilities, in conjunction with other AWS teams. - Report performance metrics including vendor service delivery, costs, fault repair rates, and security program analysis. - Collaborate across teams to drive global, regional, and local security initiatives. Provide physical security ...