Second Line Support Analyst
Cheltenham, England, United Kingdom
HCR Law
familiarity with the ITIL framework, including incident, service request, change, and problem management. About You • Strong knowledge of Microsoft 365, especially Teams, Outlook, SharePoint, and OneDrive • Experience supporting Windows 10/11 and Microsoft Endpoint Manager (Intune) • Excellent troubleshooting and problem-solving skills • Clear and professional communication with technical and non-technical users • Ability to work More ❯
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