Fire Alarm Technical Support Engineer
- Hiring Organisation
- Universal Business Team
- Location
- Cheltenham, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 40,000 - 45,000 Annual
escalated technical cases Diagnosing and resolving technical issues related to installation, configuration, operation or environment Carrying out site reviews, including field assessments and wireless site surveys where required Acting as the primary on-site escalation point, supporting technical recovery activity Producing clear, structured site reports with root-cause analysis … fault-finding and diagnostic skills Proven experience in a customer-facing technical support role A solid understanding of installation, commissioning and technical problem resolution Wireless fire alarm experience (desirable but not essential) A full UK driving licence Strong written skills for structured reporting and documentation Competence with MS Office applications ...